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Problem . . . Solution . . .
Blender fails to start
or stops while it is
running and the red
temperature light
is on.
• Thermal overload protection has been tripped. Attempt to run “cool down cycle”
or allow unit to cool until temperature light is green. See “Thermal Overload
Protection” for additional details.
Ingredients will not mix
properly
• Check to see if enough liquid has been added to the ingredients. Mixture should
be fluid and free-running at all times.
• Solid pieces are too large.
• Container is too full. Do not fill past highest graduation marking.
• Cutter assembly blades are not sharp or are damaged. Inspect container and
cutter assembly daily. Replace cutter assembly at least yearly or sooner if cutter
assembly appears worn or damaged.
• Check to see if cutter assembly is installed properly.
• Select speed to create a fluid blend.
Blender fails to start
or stops while it is
running and jar pad
light is blinking.
• Make sure that the jar is seated properly on the blender base. When the jar is
properly positioned, the light will go off.
• Blender will not operate unless jar is properly seated.
Motor temperature
light is yellow or red.
• The motor is overheating. Try mixing smaller batches or running for shorter cycle
times. Allow motor to cool between batches. See “Thermal Overload Protection”
for additional details.
Troubleshooting Guide
Blender fails to start
or stops while it is
running and no lights
show on the control
panel.
• Make sure that the main power ON (I)/OFF (O) button is ON (I).
• Check to see if unit is securely plugged into an electric outlet of the proper
voltage and frequency.
• Check to see if the fuse for the electric outlet has blown or if a circuit breaker
has tripped.
• Check the integrated circuit breaker on the bottom of the blender base. If it trips
again immediately or frequently, contact Customer Service.
Unplug the blender and remove the container from the base, and then inspect the
container and cutter assembly for wear, nicks, and broken or loose blades. Replace if
necessary. If the blades are loose, discontinue use immediately and replace the blades.
Do not attempt to repair or tighten the cutter assembly. See “Replacement Parts”.
Unplug the blender, and then inspect the power cord insulation and power plug for cracks.
Refer to “Technical Service” for repair or replacement. Remove jar from blender base.
Inspect the cutter by rotating the drive end of the cutter by hand. It should turn smoothly.
If it does not, replace the cutter assembly. See “Replacing the Cutter Assembly” for details.
Inspect the blender and its various parts and replace as follows:
Daily
Weekly
Maintenance