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PARTS ORDERING
Procedure
1. Contact the Service Parts Department
Hill PHOENIX
1925 Ruffin Mill Road
Colonial Heights, Virginia 23834
Tel: 800-283-1109
Fax: 804-526-3897
2. Provide the following information about the part you are ordering:
• Model number and serial number of the case on which
the part is used.
• Length of part, if applicable, I.E. 60”, 90”, 120”, or 150”.
• Color of part if painted, or color of polymer part.
• Whether part is for left hand or right hand application.
• Whether shelves are with or without lights.
• Quantity
*Serial plate is located on top flue panel on the left hand side of the
case (See illustrations on page 3).
3. If parts are to be returned for credit, ask the Parts Department to
furnish you with a Return Materials Authorization Number.