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Troubleshooting
If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the following list.
Malfunctions:
The display does not illuminate.
The motor does not start.
The refrigerator and the freezer do not
cool well.
The food inside the refrigerator is
beginning to freeze.
The motor runs continuously.
The appliance makes a lot of noise.
There is water at the bottom of the
refrigerator.
Door open alarm.
Abnormal freezer heating alarm.
Possible causes / Solutions:
The plug has not been inserted into the electrical socket, or not far
enough to make contact, or there is no power in the house.
The appliance comes with a motor protection control (see Start-up and use).
The doors do not close properly or the seals are damaged.
The doors are opened too frequently.
The OPERATION knobs are not on the correct setting (see Description).
The refrigerator or the freezer have been over-filled.
The REFRIGERATOR OPERATION knob is not on the correct setting
(see Description).
The food is in contact with the back inside wall of the refrigerator.
The SUPER COOL and/or SUPER FREEZE and/or ICE PARTY functions
are enabled (see Description).
The door is not closed properly or is continuously opened.
The outside ambient temperature is very high.
The internal refrigerant makes a slight noise even when the compressor
is off. This is not a defect, it is normal.
The water discharge hole is blocked (see Maintenance).
Should the refrigerator door be left open for more than two minutes, the
lamp inside the compartment will begin to flash; after a few seconds, an
alarm buzzer is sounded. To silence this buzzer, just shut the door or
press the SELECT button. Should the door remain open for more than 4
minutes, the lamp will flash more rapidly.
1. To signal an excessive heating on the part of the freezer (e.g. momentary
power failure), a buzzer will sound and a message comes up on the
display A1 to signal the dangerous heating of the compartment. To
prevent food from refreezing, the freezer will try to maintain a temperature
of 0°C, thus allowing you to use up the food within 24 hours or to cook
them and then refreeze them. You can turn the buzzer off simply by
pressing the SELECT button.
To return to normal operation and cancel the message from the display,
you need to turn the appliance off and on again, turning the appliance
FREEZER OPERATION and APPLIANCE ON/OFF Knob.
1. If the temperature inside the freezer continues to rise to excessively high
values, the buzzer will sound yet again and another message A2 will
come up on the display to signal the dangerous state of overheating. We
recommend you check the conditions of the food, as it may be necessary
to throw it away. In all cases, food should not be refrozen unless you cook
it first. To prevent food from refreezing, the freezer will try to maintain a
temperature of 0°C. The buzzer can be turned off by simply pressing the
SELECT button. To return to normal operation and cancel the message
from the display, you need to turn the appliance off and on again, turning
the appliance FREEZER OPERATION and APPLIANCE ON/OFF Knob.