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YcN.Jt-new appliance is a well
designed
and engineered product.
Before it left the factay, it went
through rigorous tests, just to
make sure Ewas asdefect-free as
possible. And you have a warranty
to protect you against any manuf-
acturing defects during the early
period of your appliance’slife.
Now you can have the same
trouble-free and surprise-free
service for as long asyou own your
appliance. Youcan buy a Hotpoint
Service Contract. For one low
fee..
. usuallyjust pennies a day. . .
I+otpoint wi~ltake care of anyrepairs
your appliance needs–both parts
and labo~ Youare protected for the
length of your contract. Even when
costs go up,you pay nothing more.
Want more information?There’s
no obligation.You can get infor-
mation on Service Contracts any
time. Just write your name and
address, date of installation, and
the model and serial number of
your appliance and send
to:
Manage~ Service Contracts
Fiotpoint
WCE-315
Appliance Park
Louisville, KY 40225
If you’re the kind of person who
likes to do-it-yourself–or if you’re
interested in saving money on
out-of-warranty repairs—-++otpoint
now offers some real help:
step-by-step Fky3airManual
Youcan usethis manualto soive
common repair problems. Hotpoint
makesit easy becauseyour manual
contains important do-it-yourself
information:
@step-by-stepphotos with
repair
procedures
IQthe recommendedtcmkneeded
to performrepairs
Re~!ac@mentPats
When repairing your appliance,
be sure to use authorized Hotpoint
replacement parts. Each part is
packaged in acolor coded boxwith:
$3~~~yp~~~~~~~~~~f~~~~~Q~
@estimated time of repa~r$
@
~@&~y-~i@.’J instg’uctions
@iwxwmm?nded tocds
Where h
PurchaseStep-by-Step
RepairManualsandParts
You can purchase Hotpoint repair
manualsand replacement parts for
your appliance from authorized
participating Hotpoint dealers.
Not= Of course, repairs should be
attempted only by individuals
possessing adequate backgrounds
of electrical, electronic and mech-
anical experience. Any attempt to
repair a major appliance mayresult
in personal injury and property
damage.
ff
you needSewice
In many cities, there’s a E@mint (%7ters, a franchised Customer
Factory Service Center. Call, and a
Care@)servicer or your dealer.
radio-dispatched truck wi!l come to
your home by appointment–morning ~f~Q~are d!~~at~~fiedW~tbthe
FIRST, contact the peop!e who
servked your appliance. Explain
w17yyou are dissatisfied. In most
cases this will solve the problem.
NEXT, if you are still dissatisfied,
write ali the details—including your
phone number—to:
IVkmager,Consumer Relations
Hotpoint
WCE-312
Applmmce Pe&rk
L.cwisviik?,KY 40225
FINALLY,if your problem is stili no$
resolved, write:
Major Appliance Consumer
Action Panel
20 North Wacker Drive
Chicago, IL 60606
This panel, known as MACAP, is a
group of independent consumer
exPerts under the sponsorship of
several industry associations. Its
purpose is to study practices and
advise the industry of ways to
improve custornerservic~. Because
MACAP is free cd industry control
and influence, it is able to rnako
impartial recornrnenciatkms, con-
s.idering eaeh case individually.
.————..
Part No. 467726 P(-34