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If something goes wrong...
Slight odour or small
amount of smoke when
grill / oven used first
time
This is normal and should cease after a short period.
PROBLEM: CHECK:
Nothing Works Is the main cooker wall switch turned on?
There may be no electricity supply.
Ensure that the top oven control is in the OFF position.Grill does not work
(EW34 & EW52)
The door MUST be open.Grill does not work
(EW32, EW42 & EW45)
Grill keeps turning on
and off.
When the Grill control is operating at less than its maximum setting, the Grill
will cycle on and off, this is normal and not a fault.
Hotplates are slow to
boil or will not simmer.
Check that your pans conform to the recommendations in these instructions.
Marks appearing on
hotplates.
Cannot clean hob /
hotplates.
The hob surround can be cleaned with warm soapy water and a cream cleaner,
such as ‘Cif’. Sealed hotplates should be cleaned regularly (please refer to the
Care and Cleaning section for further information.
Please note that hob cleaning kits are available from our parts department, see
Key Contacts back page.
Cooling fan continues
running after all controls
are turned off
(EW34 & EW52)
This is normal and not a fault. The cooling fan will stop when the cooker has
cooled.
Oven temperatures
seems too high or low
Check temperature and shelf positions are as recommended in the Oven
Temperature Charts.
It may be necessary to increase or decrease the recommended temperature
slightly to suit your taste.
Oven does not cook
evenly
Check:
- Temperature and shelf positions are as recommended in the Oven
Temperature Charts.
- Oven utensils being used allow sufficient air flow around them.
- Check the cooker is level.
Before calling a Service Engineer, please check through the following lists.
THERE MAY BE NOTHING WRONG.
If you have been through the above list and there is still a problem,
contact Service (see ‘Key Contacts’, back page).
Condensation on the
wall at the rear of the
cooker.
Steam and / or condensation may appear from the vent at the rear of the
appliance when using an oven particularly for foods with a high water content
e.g. frozen chips, roast chicken etc. This is normal, and any excess should be
wiped off.
Steam is a by - product of cooking any food with a high water contact.
To help minimise always:
a) Try to avoid leaving food in the oven to cool after being cooked.
b) Use a covered container, wherever possible.
Steam / Condensation in
the oven after use.