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Care and Cleaning
Troubleshooting
If the burner does not remain on when set to "Low".
Check to make sure that:
• The gas holes are not clogged.
• There are no draughts near the cooking surface.
• The minimum has been adjusted correctly (see Installation
section, "Minimum Regulation").
If the cookware is not stable.
Check to make sure that:
• The bottom of the cookware is perfectly flat.
• The cookware is centered correctly on the burner .
• The support grids have not been inverted.
If, despite all of these checks, the hob does not function
properly and problem persists, call Hotpoint Service (see
KEY CONTACTS, back page), informing them of:
- The type of problem.
- The abbreviation used to identify the model (Mod. ...) as
indicated on the warranty.
IMPORTANT:
Never call upon technicians not authorized by the
manufacturer, and refuse to accept spare parts that are not
original.
Before calling service for assistance, check through the
following list, there may be nothing wrong.
First of all, check to see that there are no interruptions in the
gas and electrical supplies, and, in particular, that the gas
valves for the mains are open.
If the burner does not light or the flame is not uniform
around the burner.
Check to make sure that:
• The gas holes on the burner are not clogged.
• All of the movable parts that make up the burner are
mounted correctly.
• There are no draughts around the cooking surface.
If the flame does not stay lit on a model with the
Flame Failure device.
Check to make sure that:
• You press the knob all the way in.
• You keep the knob pressed in long enough to activate
the flame failure device.
• The gas holes are not clogged in the area corresponding
to the flame failure device.
Before cleaning or performing maintenance on your
appliance, disconnect it from the electrical power supply.
To extend the life of the cooktop, it is absolutely
indispensable that it be cleaned carefully and
thoroughly on a frequent basis, keeping in mind the
following:
• Do not use steam equipment to clean the appliance.
• The enameled parts and the glass top, if present, must
be washed with warm water without using abrasive
powders or corrosive substances which could ruin them;
• The removable parts of the burners should be washed
frequently with warm water and soap, making sure to
remove caked-on substances;
• On cooktops with automatic ignition, the end of the
electronic ignition device must be cleaned carefully and
frequently, making sure that the gas holes are not
clogged;
• The electric hobs should be cleaned using a damp cloth
and then rubbed with oil while still warm;
• Stainless steel can be stained if it remains in contact
with highly calcareous water or aggressive detergents
(containing phosphorous) for an extended period of time.
It is recommended that these parts be rinsed thoroughly
with water and then dried well. It is also a good idea to
clean up any spills.
Greasing the Taps
The taps may jam in time or they may become difficult to
turn. If so, the tap itself must be replaced.
N.B.: This operation must be performed by a technician
authorised by the manufacturer.