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Something Wrong with your Cooker?
Before contacting your nearest Service Centre/Installer, check the problem guide below; there may be nothing wrong
with your cooker.
Problem Check
Ignition does not work
If all burners fail to ignite:
Hotplate Burner
Check that sparks appear at the burners;
Hob Top
A clicking noise should be heard.
If not
Check that the plug is plugged in to a
13amp Electric socket and the supply
is switched on.
If all burners still fail to ignite
Check and replace if necessary the 13amp fuse
Burner Ports Ignitor
If only one burner fails to ignite
Check that the burner is dry and that spillage of food or
cleaning fluid remains are not affecting the Ignitor or burner
ports.
Clean away any debris with a dry nylon brush such as an
old dry toothbrush.
If a wire wool pad has been used for cleaning around the
burner ensure the Ignitor is free from any stray strands.
Any water on the burner should be dried with a cloth or
kitchen towel.
On the hotplate make sure that all burner
parts are correctly seated
Oven Temperature seems too
Check that the temperature has been set in accordance with
high or too low
the temperature charts. It may be necessary to increase or
decrease the recommended temperature by 10 C to suit your
taste
Oven does not cook evenly.
Check the temperature and shelf position are as recommended
in the temperature charts
Check that the Utensil being used in the oven allow sufficient
air flow around them.
Check that the cooker is level.
Hotplates are slow to boil or will
Check that your pans conform to the recommendations in
not simmer
these instructions.
Odour or smoke when using your new cooker
This is normal and should cease after a short period.
Condensation / Steam in the Oven After Use
Condensation and steam is a by product of cooking food
with a water content.
To help minimise always:
A) Try to avoid leaving food in the oven to cool after being cooked
B) Use a coved Utensil wherever possible
Condensation on the Wall at the Rear of the Cooker
Steam and/or condensation may appear from the vent at the rear of
the appliance when using an oven, particularly when cooking foods
with a high water content (Such as Oven Chips or Chicken).
This is normal and any excess should be wiped off