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Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
22
Before you call for service…
Troubleshooting Tips
Problem Possible Causes What To Do
Stained tub interior
Detergent with • Some detergents contain
colorant was used colorant (pigment or dyes)
that will discolor the tub
interior with extended use.
Check the detergent cup
for signs of any
discoloration. If cup is
discolored, change to
detergent without any
colorant. Cascade®
Automatic Dishwashing
Detergent has been
approved for use in all
GE dishwashers.
Some tomato-based • Use of the
RINSE ONLY
foods can stain cycle (on some models)
after
adding the dish to the
load
can decrease the level
of staining.
Dishes don’t dry
Low inlet water • Make sure inlet water
temperature temperature is correct.
Rinse agent dispenser • Check the rinse agent
is empty dispenser.
Dishes and flatware
Inlet water temperature • Raise the water heater
not clean
is below 120°F. temperature to 120°F.
• Use the
HOT PREWASH
feature.
Water pressure is • Turn on a faucet. Is water
temporarily low coming out more slowly
than usual? If so, wait until
pressure is normal before
using your dishwasher.
Air gap is clogged • Clean the air gap.
Improper rack loading • Make sure large dishware
does not block the
detergent dispenser or the
wash arm.