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Our Consumer Servicesare designedwith your needsand wants in mind.
WarrantyProtection
Beforeyour newapplianceleft the factory,it went
And you havea written warranty to protect you. Seethe
through rigoroustests to detect manufacturingdefects. warranty on the backpageof this book for details.
ConvenientService
Whetheryourapplianceisinor out of warranty,you’re
just a phone callawayfrom our nationwidenetwork of
FactoryTrainedServiceprofessionals.
Simplycall our Hotpoint serviceorganization. Look in
the Whiteor YellowPagesof yourtelephonedirectoryfor
HOTPOINT FACTORYSERVICE,GENERAL
ELECTRIC-HOTPOINT FACTORYSERVICEor
HOTPOINT CUSTOMERCARE@SERVICE.
Servicecan normallybe scheduledat your convenience
and the techniciandrivesa fully-stockedparts service
truck so that, in most cases, the repaircan be completed
in onevisit.
We’reproud of ourserviceand wantyouto be pleased,
but if for somereasonyou are not happy withthe service
youreceive,hereare three stepsto followfor further heip.
FIRST,contact the peoplewhoservicedyour appliance.
Explainwhyyou are not pleased. In mostcases, this will
solvethe problem.
NEXT,if youare still not pleasedwriteall the details
—includingyourphone numberto:
Manager,ConsumerRelations
Hotpoint
AppliancePark
Louisville,Kentucky40225
FINALLY,if your problem isstillnotresolved,write:
Major ApplianceConsumerActionPanel
20North WackerDrive
Chicago, Illinois60606
ServiceContracts
Fortrouble-freeservicebeyond
thewrittenwarrantyperiod.
If you prefer to budgetyour repair expenditures
insteadof beingsurprisedbythem, Hotpoint
offers servicecontracts for varyinglengthsof
time on all Hotpoint major appliances. With a
contract, we’llkeepyour appliancein good
operatingconditionduring the contract period
at no additional charge.
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Servicecontracts let you paytoday’spricesfor
servicea month, a year,or severalyearsfrom
now.And, you’llreceiveservicefrom Hotpoint
trained servicetechniciansusingonlygenuine
Hotpoint parts. If youhaveany questionsabout
ServiceContracts, call TOLL-FREE
800.626.2224.(In Kentucky,call 800.292.2057.)
TheQuickFix” System
Youcansavemoneyandtime
bydoingityourself.
For do-it-yourselferswhowouldprefer to fix
Hotpoint major appliancesthemselves...
Hotpoint offers an industry first, the Quick
Fix@System.
A program for do-it-yourselfappliance repair,
the systemincludes
step-by-steprepairmanuals
for refrigerators, most non-microwaveelectric
ranges, dishwashers,and standard and large
capacitywashersand dryers, plus
specially
packagedreplacementparts,
andtechnicalhelp
witha
toll-free800numbec
HelpforYou by Phone
Shouldyou needhelpin the selectionand
purchaseof newappliances, or havequestions
about the operation of the Hotpoint appliances
younowown—orhave
anyother questions
about Hotpoint consumerproducts or services,
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youare only a TOLL-FREEcall away.
7
z
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The GE AnswerCenterTMconsumer
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information serviceisopen24hours a day,
sevendays a week.
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Our staff of expertsstands readyto assistyou
The GE AnswerCentdF
anytime.
800.626.2000
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