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Consumer Support Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions
Before You Call For Service…
Troubleshooting Tips
Save time and money! Review the chart on this page
first and you may not need to call for service.
Problem Possible Causes What To Do
Surface units not The surface units are •With the controls off, check to make sure the surface
functioning properly not plugged in solidly. unit is plugged completely into the receptacle.
The surface unit controls • Check to see the correct control is set for the surface
improperly set. unit you are using.
The drip pans are not set • With the controls off, check to make sure the drip
securely in the cooktop. pan is in the recess in the cooktop and that the
opening in the pan lines up with the receptacle.
Oven will A fuse in your home may • Replace the fuse or reset the circuit breaker.
not work be blown or the circuit
breaker tripped.
Plug on range is not • Make sure electrical plug is plugged into a live, properly
completely inserted in grounded outlet.
the electrical outlet.
Oven control • See the Using the oven sections.
improperly set.
Food does not Oven control • Make sure you turn the knob all the way to the
broil properly improperly set. BROIL position.
Improper shelf position • See the Broiling Guide.
being used.
Cookware not suited • Use the broiling pan and grid that came with your range.
for broiling.
Aluminum foil used on the • See the Use of aluminum foil section.
the broiling pan and grid has
not been fitted properly and
slit as recommended.
Food does not bake Oven control • See the Using the oven for baking or roasting section.
or roast properly improperly set.
Shelf position is incorrect • See the Using the oven for baking or roasting section.
or the shelf is not level.
Necessary preheating • See the Using the oven for baking or roasting section.
was not done.
Incorrect cookware or • See the Using the oven for baking or roasting section.
cookware of improper
size being used.
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