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Consumer Support Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions
Problem Possible Causes What To Do
Oven temperature Oven thermostat • See the Adjust the oven thermostat–Do it yourself! section.
too hot or too cold needs adjustment.
Top burners do not light The pilots are not lit. • On models with standing pilots, lift the cooktop and
or do not burn evenly (on standing pilot models) hold a lit match next to the pilot opening between the
front and rear burners.
Plug on range is not • On models with electric ignition, make sure electrical
completely inserted in plug is plugged into a live, properly grounded outlet.
the electrical outlet.
Burner holes on the side •Remove the burners and clean them with a safety pin
or around the top of the or paper clip. Make sure you do not enlarge the holes.
burner may be clogged.
Burners may not be fitted • Remove the burners and reinstall them properly.
correctly onto mounting
brackets.
Burners have yellow or The combustion quality of • Use the illustrations below to determine if your burner
yellow-tipped flames burner flames needs to be flames are normal. If burner flames look like A, further
determined visually. adjustment is required. Normal burner flames should
look like B or C, depending on the type of gas you use.
With LP gas, some yellow tipping on outer cones
is normal.
A–Yellow flames B–Yellow tips C–Soft blue flames
Further adjustment on outer cones Normal for natural
required Normal for LP gas gas
Burner flames very LP gas is improperly • Check all steps in the Installation of the range
large or yellow connected. section.
Oven will The thermostat capillary • Make sure the thermostat capillary bulb (located in the
not work bulb must be clean and upper portion of the oven) is in the correct position, not
unobstructed. touching oven sides and not coated with anything.
The oven vent is blocked. • The oven vent, on the back of the range, must be unobstructed.
Oven control improperly set. • See the Using the oven sections.
Incorrect cookware or • See the Using the oven for baking or roasting section.
cookware of improper
size being used.
Oven bottom not securely • See the Care and cleaning of the range section.
seated in position.
Pilot light is not lit • See the Oven Lighting Instructions for Standing Pilot
(on standing pilot models) Models section.
Strong odor Improper air/gas ratio •Adjust oven burner air shutter. See the Installation of
in the oven. the range section.
This is temporary. • An odor from the insulation around the oven liner is
normal for the first few times the oven is used.
Surface burners light The oven gas shut-off valve • To check the oven gas shut-off valve on standard twin
but oven does not may have accidentally been burner models, raise cooktop and look for gas shut-off
moved during cleaning or lever at the extreme left rear corner. (Standing pilot
moving. models do not have a gas shut-off valve on the regulator.)
Before you call for service…
34
Lever is shown closed.
PULL TO OPEN.