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IF YOU NEED SERVICE
To obtain service, see the Consumer Services page in
the back of this guide.
To obtain replacement parts, contact GE/Hotpoint
Service Centers.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy with the
service you receive, here are three steps to follow for
further help.
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased. In most
cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Consumer Relations
Hotpoint
Appliance Park
Louisville, KY 40225
FINALLY, if your problem is still not resolved, write:
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
IMPORTANT SAFETY INSTRUCTIONS
Read all instructions before using this appliance.
IMPORTANT SAFETY NOTICE
• The California Safe Drinking Water and Toxic
Enforcement Act requires the Governor of
California to publish a list of substances known to
the state to cause cancer, birth defects or other
reproductive harm, and requires businesses to
warn customers of potential exposure to such
substances.
Gas appliances can cause minor exposure to
four of these substances, namely benzene,
carbon monoxide, formaldehyde and soot, caused
primarily by the incomplete combustion of natural
gas or LP fuels. Properly adjusted burners,
indicated by a bluish rather than a yellow flame,
will minimize incomplete combustion. Exposure
to these substances can be minimized by venting
with an open window or using a ventilation fan
or hood.
• Fluorescent light bulbs and safety valves on
standing pilot ranges contain mercury. If your
model has these features, they must be recycled
according to local, state and federal codes.
When You Get Your Range
• Have the installer show you the location of the
range gas cut-off valve and how to shut it off
if necessary.
• Have your range installed and properly
grounded by a qualified installer, in accordance
with the Installation Instructions. Any adjustment
and service should be performed only by qualified
gas range installers or service technicians.
• Do not attempt to repair or replace any part of
your range unless it is specifically
recommended in this guide. All other servicing
should be referred to a qualified technician.
• Plug your range into a 120-volt grounded
outlet only. Do not remove the round grounding
prong from the plug. If in doubt about the
grounding of the home electrical system, it is your
personal responsibility and obligation to have an
ungrounded outlet replaced with a properly
grounded, three-prong outlet in accordance with
the National Electrical Code. In Canada, the
appliance must be electrically grounded in
accordance with the Canadian Electrical Code.
Do not use an extension cord with this appliance.
• Locate the range out of kitchen traffic path
and out of drafty locations to prevent pilot
outage (on standing pilot models) and poor
air circulation.
(continued next page)
Important Safety Instructions