12
TROUBLESHOOTING
Nothing works.
Check that:
• The mains switch in your home is on.
• There has not been a power cut.
• The plug is properly inserted in the socket and is switched
on.
• The socket is working; try another appliance in the socket
to check.
• The fuse in the plug is ok - if not replace it,
(see ELECTRICAL CONNECTION).
The refrigerator and the freezer do not cool
properly.
Check that:
• The door is shut properly.
• The seal is clean and not damaged.
• The door has not been left open too long.
• The temperature control is on the correct setting.
• The refrigerator or freezer is not overfilled.
The food in the refrigerator becomes too cold.
Check that:
• The temperature control is on the correct setting;
• The food is not in contact with the back wall - which is the
coldest part.
The motor runs continuously.
Check that:
• The door is shut properly or has not been left open too
long;
• The room temperature is not too high;
• The temperature control is not set too high.
The appliance makes too much noise.
The refrigerant in the cooling circuit causes a slight bubbling
sound, even when the compressor is not running (this is quite
normal and is not a fault).
Check that:
• The appliance is level.
• The appliance was installed between cabinets or objects
that vibrate and make noise.
There is water on the bottom of the
refrigerator.
Check that:
• The defrost drain is clear from any blockage (see fig.2).
Never call on unauthorized technicians and always
refuse spare parts which are not originals.
If after all the checks, the appliance still does not operate or
the problem persists, call Hotpoint Service (see KEY
CONTACTS, back page) and inform them of: the type of
problem, the abbreviation of the model name (Mod.) and
the relative numbers (S/N) written on the rating plate
located at the bottom left next to the fruit and vegetable
crisper.