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90632
TROUBLESHOOTING GUIDE
Should your unit fail to operate properly, check that there is power to the unit and that the hopper contains ice. If
the unit still does not dispense, check the following chart under the appropriate symptoms to aid in locating the
defect.
Trouble Probable Cause
BLOWN FUSE OR CIRCUIT BREAKER. A. Short circuit in wiring.
B. Defective gate solenoid.
C. Defective agitator motor.
GATE DOES NOT OPEN. AGITATOR DOES NOT
TURN.
A. No power.
B. Bent depressor plate (does not actuate
switch).
C. Defective dispensing switch.
GATE DOES NOT OPEN OR IS SLUGGISH.
AGITATOR TURNS.
A. Defective gate solenoid.
B. Weak gate spring.
C. Excessive pressure against gate slide.
GATE OPENS. AGITATOR DOES NOT TURN. A. Ice solidified in hopper.
B. Defective agitator motor.
C. Defective capacitor (TJ90 only).
ICE DISPENSES CONTINUOUSLY. A. Stuck or bent depressor plate (does not
release switch)
B. Defective dispensing switch.
C. Improper switch installation.
SLUSHY ICE. WATER IN HOPPER. A. Blocked drain.
B. Unit no level.
ICE SOLIDIFIED IN HOPPER, OR ICE AT REAR
CORNER ONLY.
A. Defective or improperly adjusted thermostat.
B. Defective agitation timer.
NO ICE IN HOPPER A. Icemaker malfunction.
ICE PACKED IN HOPPER. A. Defective or improperly adjusted control (not
shutting off).
BEVERAGES DO NOT DISPENSE. A. No 24 volt power to faucets.
B. No CO
2
pressure.
BEVERAGES TOO SWEET. A. Carbonator not working.
B. No CO
2
pressure in carbonator.
C. Faucet brix requires adjusting.
BEVERAGES NOT SWEET ENOUGH. A. Empty syrup tank.
B. Faucet brix requires adjusting.
BEVERAGES NOT COLD (UNITS WITH BUILT-IN
COLD PLATE).
A. Unit standing with no ice use - no ice in cold
plate cabinet.
NOTE: contact your local syrup or beverage equipment distributor for additional information and trou-
bleshooting of beverage system.