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Contact the Service Office
(UK: 08709 066 066)
If something is still wrong with your appliance after
you have been through the 'Something Wrong' list:
1. Switch off and unplug the appliance from the mains.
2. Call your nearest Service Office or local importer.
When you contact us we will want to know the
following:
1. Your name, address and postcode.
2. Your telephone number.
3. Clear and concise details of the fault.
4. The Model number and the Serial number of your
appliance.
5. The date of purchase (please keep the receipt as
evidence will be required when an engineer calls)
enter the date here:
.............................................................................
Please make sure you have all these details ready
when you call.
Spare Parts
Please remember your new appliance is a complex
piece of equipment.
'DIY' repairs or unqualified and untrained service
people may put you in danger, could damage the
appliance and might mean you lose cover under the
Parts Guarantee.
If you do experience a problem with the appliance
don't take risks, call in our Service Engineer. Our Parts
are designed exclusively to fit your appliance. Do not
use them for any other purpose as you may create a
safety hazard.
If it Still Won't Work
Disposal of your product
To minimise the risk of injury to children please
dispose of your product carefully and safely. Remove
all doors and lids. Remove the mains cable (where
fitted) by cutting off flush with the appliance and
always ensure that no plug is left in a condition where
it could be connected to the electricity supply.
To help the environment, Local Authority instructions
should be followed for the disposal of your product.
Disposal of old electrical appliances
The European Directive 2002/96/EC on Waste
Electrical and Electronic Equipment (WEEE), requires
that old household electrical appliances must not be
disposed of in the normal unsorted municipal waste
stream. Old appliances must be collected separately
in order to optimise the recovery and recycling of the
materials they contain and reduce the impact on
human health and the environment.
The crossed out "wheeled bin" symbol on the product
reminds you of your obligation, that when you dispose
of the appliance it must be separately collected.
Consumers should contact their local authority or
retailer for information concerning the correct disposal
of their old appliance.