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Service Information
Check the following list to be sure a service call is really necessary. A quick reference
of this manual may prevent an unneeded service call.
If nothing on the cooktop operates:
• check for a blown circuit fuse or a tripped main circuit breaker.
• check ifcooktop isproperly connected to electric circuit in house.
If eooktop element does not get hot enough:
• check if heatingelement is plugged in solidly.
• surface controls may not be set properly.
• voltage to house may be low.
If ventilation system is not capturing smoke efficiently:
• check on cross ventilation in room or make up air.
• excessive amount of smoke is being created.
• cooktop may be improperly installed; check ducting information. (see page 11.)
• air filter may be improperly installed. (See page 5.)
CCE407 Owners: If larger elements quit during cooking:
• sustained heat was trapped. (See p.6 - Large stockpots or canners).
CVE407 Owners: If downdraft fan automatically turns on during cooking:
• sustained heat was trapped. (See p.6 - Large stockpots or canners).
If You Need Service
• call the dealer from whom your appliance was purchased or the authorized
Jenn-Air Service Contractor listed inthe Yellow Pages. Your Jenn-Air Service
Contractor can provide better and fasterservice if youcan accuratelydescribe
problemsand give model andserial numberof theappliance. Be sure toretain
proof of purchase to verify warranty status. Refer to WARRANTY for further
information of owner's responsibilities for warranty service.
• ifthe dealeror service companycannot resolvethe problem,write to MAYCOR
Parts and Service Co., P.O. Box 2370, Cleveland, TN 37320-2370, 615-472-
3333
• use and caremanuals, service manuals,and parts catalogsare available from
MAYCOR for a nominal charge.
All specifications subject to change by manufacturer without notice.
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