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Checkthe following listto be sure a service callis really necessary. A quick reference
of this manualmaypreventan unneededservice call.
If nothing on the cool{top operates:
• checkfor a blowncircuit fuse or a tripped main circuitbreaker.
• check ifcooktopis properlyconnectedto electriccircuit in house.
If cooktop elements do not get hot enough:
• surfacecontrols may not be set properly.
• voltage to housemay be low.
• cookwaremay not beflat or the correct size or shape.
If elements emit a slight odor and/or smoke when first turned on:
• this is normal.
If tiny scratches or abrasions appear on cooktop:
• coarseparticles(i.e.sugar,dust,salt)werebetweencookwarebottomsandcooktop.
• incorrectcleaning materialswere used to clean cooktop.
• glasscookwarewas slidacrossthe cooktop.
• cookwarewith a rough bottomwas used.
If metal-markings appear on cooktop:
• metalcookpotsorutensilswere slidacrossthecooktop.
If brown streaks and/or areas of discoloration with a metallic sheen
appear on cooktop:
• boiloversburnedontothe cooktep.
• mineraldepositsfromwateroffood burnedontothe cooktop.
• soilfrom cookpotbottomwastransferredtothe cooktop.
• incorrectcleaning materialswere used.
Model CCE3451 Only:
If "beeping" occurs when an induction control has been turned on:
• thereis no coekpot sittingon the cooking areawhich was turned on.
• the cookpot is made from a nonmagnetic material (see cookware section for
examples).
• thesize of thecookpotis lessthat 4" in diameter.
It a "ticking" sound occurs when an induction element is on:
• Itis normalto heara slighttickingsoundwhileusing aninductionelement.This can
be morenoticeablewith certaintypes of cookware.
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