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]Before You Call For Service
Check the following list to be sure a service call is necessary.
Part or all of the appliance does not work. Baking results are not what you expected.
0 Check to be sure plug is securely inserted intoreceptacle. • Check the oven temperatureselected. Make sure oven is
0 Check or re-set circuit breaker. Check or replace fuse. preheated when recipe or directions recommend preheat.
• Check power supply. • Check rack and pan positions. See page 12.
• Check if surface and/or oven controls have been properly • Use correct pan. Dark pans produce dark browning. Shiny
set. See pages 8 and 11. pans produce light browning. See "Cooking Made
• Check if oven door is unlocked after a self-clean cycle. Simple" booklet for more information on bakeware.
See pages 15-16. • Check the use of foil in the oven, Never use foil to cover
an entire oven rack. Place a small piece of foil on the rack
• Check if oven is set for a delayed cook or clean program.
See page 14. below the pan to catch spillovers.
• Check panplacement. Stagger pans when using two racks.
Allow 1-2 inches between pans and oven walls.
Surface or oven elements fail to operate or heat food.
• Make sure the oven vent has not been blocked. See page
(On Canadian models, the right front element on glass- 12 for location.
ceramic cooking surfaces will not operate during aself-clean
cycle.) • Check to make sure range is level.
• Check to be sure plug is securely inserted into receptacle.
• Check or re-set circuit breaker. Check or replace fuse. Baking results differ from previous oven.
• Check power supply. • Temperatures often vary between a new oven and an old
one. As ovens age, the oven temperature often "drifts" and
• Check if surface and/or oven controls have been properly may become hotter or cooler. See page 7 for instructions
set. See pages 8 and 11. on adjusting the oven temperature.
• Check if coil element is properly installed. See NOTE: It is not recommended to adjust the temperature
page 9. if only one or two recipes are in question.
• Check if oven is set in a delayed oven operation.
• Check to see if coil elements need to be replaced. Food not broiling properly.
• Check oven setting. See page 13.
Glass--ceramic surface wear. • Check oven rack positions. See page 13.
1. Tiny scratches or abrasions. • Broil element was not preheated.
• Check to make sure cooktop and pan bottom are clean. • Aluminum foil was incorrectly used. Never line the broiler
Do not slide glass or metal pans across top. Make sure
pan insert with foil.
pan bottom is not rough. Use the recommended
• Oven door was closed during broiling. Leave the doo
cleaning agents. See page 18.
2. Metal marks, open to the first stop position (about 4-inches).
• Do not slide metal pans across top. If it happens clean
when cool with Cooktop Cleaning Creme. See page 18. Oven smokes excessively during broiling.
3. Brown streaks and specks. • Food too close to element. See page 13for more informa
tion.
• Spills not removed promptly. Wiping with a soiled
cloth or sponge. Pans bottom not clean. • Broiler insert covered with aluminum foil.
4. Areas with a metallic sheen. • Trim excess fat from meat prior to broiling.
• Mineral deposits from water and food. • A soiled broiler pan was used.
5. Pitting or flaking.
• Sugary boilovers that were not removed promptly.
See page 18.