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Self-Cleaning cycle will not operate
■ Is the oven door open? The dislpay will show “CLOSE
DOOR.” Close the oven door all the way.
■ Has the function been entered? See “Self-Cleaning Cycle”
section.
■ On some models, has a delay start Self-Cleaning cycle
been set? See “Self-Cleaning Cycle” section.
■ Has a delay start been set? See “More Options” section.
■ Is the control in Sabbath Mode? See “Sabbath Mode” in
the “Setup” section.
■ Is the oven temperature above 400°F (205°C)?
Let the oven cool before using the self-cleaning cycle.
Oven cooking results not what expected
■ Is the range level? Level the range. See the Installation
Instructions.
■ Is the proper temperature set? Double-check the recipe in
a reliable cookbook.
■ Is the proper oven temperature calibration set? See “Temp
Adjust” in the “Setup” section.
■ Was the oven preheated? See “Bake,” “Broil,” or “Convect
Bake” section.
■ Is the proper bakeware being used? See “Bakeware”
section.
■ Is the oven vent blocked? See “Oven Vent” section.
■ Are the racks positioned properly? See “Positioning Racks
and Bakeware” section.
■ Is there proper air circulation around bakeware? See
“Positioning Racks and Bakeware” section.
■ Is the batter evenly distributed in the pan? Check that
batter is level in the pan.
■ Is the proper length of time being used? Adjust cooking
time.
■ Has the oven door been opened while cooking? Oven
peeking releases oven heat and can result in longer cooking
times.
■ Are baked items too brown on the bottom? Move rack to
higher position in the oven.
■ Are pie crust edges browning early? Use aluminum foil to
cover the edge of the crust and/or reduce baking
temperature.
Broiling results not what expected
■ Is there excessive smoking? Food may be too close to the
broil element or may have excessive fat. Move rack to a lower
position.
■ Is the oven door closed? Close oven door to the broil stop
position.
■ Was the broil element preheated? Allow broil element to
preheat for 5 minutes.
Ventilation system not capturing smoke efficiently
■ Is there proper cross ventilation in the room or makeup
air?
See the Installation Instructions.
■ Is the outside wall cup shut or blocked?
■ Was the range and air filter installed properly?
See the Installation Instructions.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. These factory specified parts will
fit right and work right because they are made with the same
precision used to build every new JENN-AIR
®
appliance.
To locate factory specified parts in your area, call us or your
nearest JENN-AIR
designated service center.