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Repairs - After Sales Service
If your microwave is not performing satisfactorily; consult the
fault finding guides within this instruction book (Something not
working). If a fault occurs which you can not resolve through
following the advice and information contained within this
instruction manual, the next step is to contact our extended
warranty administrators on
0870 010 7887
They will give you details for your local Service Force Centre.
Before calling out an engineer, please ensure you have read
the details under the heading “Something Not Working”. When
you contact your local Service Force Centre you will need to
give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The purchase date as found on your receipt
5. The model and serial number of the appliance (found on the
rating plate) So that you always have these numbers at hand,
we recommend you to make a note of them here:
Mod. :. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PNC. :. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
S.N. :. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Your microwave is covered by a 3 year parts and labour
guarantee (see separate details given at point of sale).
Please retain your purchase receipt safely for the service
engineer to verify the purchase details
Spare parts
This microwave should be serviced by any authorised service
engineer; and only genuine spare parts should be used.
Under no circumstances should you attempt to repair the
microwave yourself.
Repairs carried out by inexperienced persons may cause injury
or serious malfunctioning. Contact our extended warranty
administrators on
0870 010 7887
who will give you details for your Service Force repair agent.
Always insist on genuine spare parts.