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Problem Possible cause Solution
The lid doesn't close
completely.
There is excessive frost. Eliminate excess frost.
The lid gaskets are dirty or sticky. Clean the lid gaskets.
Food packages are blocking the
lid.
Arrange the packages in the right
way, see the sticker in the
appliance.
The lid is difficult to
open.
The lid gaskets are dirty or sticky. Clean the lid gaskets.
The valve is blocked. Check the valve.
The lamp does not work.
The lamp is defective. Refer to "Replacing the lamp".
It is too warm in the
freezer.
The temperature is not set
correctly.
Set a lower temperature.
The lid does not close tightly or it
is not shut properly.
Check if the lid closes well and the
gasket is undamaged and clean.
Before freezing the appliance was
not precooled sufficiently.
Pre-cool the appliance for enough
time.
Large quantities of food to be
frozen were put in at the same
time.
Wait some hours and then check
the temperature again. Next time
insert smaller quantities of food to
be frozen at any one time.
Food placed in the appliance was
too warm.
Allow food to cool to room
temperature before storing.
Products to be frozen are placed
too closely to each other.
Place the products in a way so that
cold air could circulate among
them.
The lid has been opened often. Try to not open the lid often.
The lid has been opened for a long
time.
Do not leave the lid open longer
than necessary.
It is too cold inside the
freezer.
The temperature is not set
correctly.
Set a warmer temperature.
The appliance does not
work at all. Neither
cooling nor lighting
works.
Plug is not connected to the mains
socket properly.
Refer to the correct installation
instructions provided in this user
manuals.
Power does not reach the
appliance.
In order to test this try connecting
another electrical device to the
power outlet.
The appliance is not switched on. Switch on the appliance.
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