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They will give you details for your local Service
engineer. Before calling out an engineer,
please ensure you have read the details under
the heading “Something not working”.
When you contact your local service engineer
you will need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The purchase date as found on your
receipt
5. The model and serial number of the
appliance. So that you always have these
numbers at hand, we recommend you to
make a note of them here:
• Mod.......................................
• P.N.C.....................................
• S.N.........................................
IMPORTANT : If you call out an
engineer to a fault listed below, or to
repair a fault caused by incorrect use
or installation, a charge will be made
even if the appliance is under
guarantee.
Spare parts
Always insist on genuine spare parts.
An authorised service engineer should service
this product, and only genuine spare parts
should be used. Under no circumstances
should you attempt to repair the appliance
yourself. Repairs carried out by inexperienced
persons may cause injury or serious
malfunctioning. Contact your local John Lewis
branch.
Environmental concerns
The symbol on the product or on its
packaging indicates that this product may not
be treated as household waste. Instead it
should be taken to the appropriate collection
point for the recycling of electrical and
electronic equipment. By ensuring this
product is disposed of correctly, you will help
prevent potential negative consequences for
the environment and human health, which
could otherwise be caused by inappropriate
waste handling of this product. For more
detailed information about recycling of this
product, please contact your local council,
your household waste disposal service or the
shop where you purchased the product.
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