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What to do if…
Caution! Before troubleshooting,
disconnect the power supply.
Only a qualified electrician or
competent person must do the
troubleshooting that is not in this
manual.
Important! There are some sounds during
normal use (compressor, refrigerant
circulation).
Problem Possible cause Solution
The appliance is noisy.
The appliance is not supported
properly.
Check if the appliance stands
stable (all the four feet should be
on the floor).
The compressor
operates continually.
The Temperature regulator may
be set incorrectly.
Set a warmer temperature.
The door is not closed correctly. Refer to "Closing the door".
The door has been opened too
frequently.
Do not keep the door open
longer than necessary.
The product temperature is too
high.
Let the product temperature
decrease to room temperature
before storage.
The room temperature is too
high.
Decrease the room temperature.
Water flows on the rear
plate of the
refrigerator.
During the automatic defrosting
process, frost defrosts on the
rear plate.
This is correct.
Water flows into the
refrigerator.
The water outlet is clogged. Clean the water outlet.
Products prevent that water
flows into the water collector.
Make sure that products do not
touch the rear plate.
Water flows on the
ground.
The melting water outlet does
not flow in the evaporative tray
above the compressor.
Attach the melting water outlet to
the evaporative tray.
There is too much frost
and ice.
Products are not wrapped
properly.
Wrap the products better.
The door is not closed correctly. Refer to "Closing the door".
The Temperature regulator may
be set incorrectly.
Set a higher temperature.
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