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Troubleshooting Table
Problem Solution
The motor doesn’t start or the stainless steel
chopping blades do not rotate
Check that the glass processing bowl,
processing lid, and motor body are
assembled correctly and securely in place.
Check that the power plug is securely
inserted into the power outlet and switched
‘ON’.
Food is unevenly chopped Either too much food is being chopped at
one time or the pieces are not small enough.
Try cutting food into smaller pieces of even
size and processing a smaller amount per
batch. For best results the food should be
chopped into pieces no larger than 2cm.
Food is chopped too fine The food is over processed. Next time use
brief pulses or process for a shorter time.
Food collects under the processing lid or
around sides of processing bowl
Processing too much food. Turn the
mini-chopper off at the power outlet and
unplug.
When the chopping blade stops rotating,
remove the motor body and processing lid.
Clean the processing bowl and processing
lid with a spatula. Reduce quantity of food
to be processed.
Food sticks to chopping blade Processing too much food. Turn the mini-
chopper off at the power outlet and unplug.
When the chopping blade stops rotating,
remove the motor body and processing
lid. Carefully remove the blade. Remove
the food from the chopping blade with
a spatula. Reduce quantity of food and
continue processing.