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Troubleshooting Guide
Dishwasher is not operating properly
PROBLEM... CAUSE... SOLUTION...
Dishwasher does not
run or stops during
a cycle
Door not closed
Wrong cycle selected
No or improper power supplied
to dishwasher
Motor stopped due to overload
No water supplied to
dishwasher
Make sure door is closed and securely latched.
Refer to the "Cycles" section, page 11.
Check to see if household fuse or circuit breaker is
blown or tripped.
Motor will automatically reset itself within a few minutes.
If it does not restart, call for service.
Check to see if shut-off valve (if installed) is turned on.
Dishwasher will Overfill protector stuck Check to see if the overfill protector moves up and down
not fill freely. Press down to release.
Water supplied to dishwasher
is not hot enough
Dishwasher seems
to run too long
It is normal for the dishwasher to run longer while heating
water. Refer to the =Water temperature tips" section,
page 10.
oThree delays will occur if the Pots & Pans cycle is
selected.
• The final rinse will automatically delay until the water
temperature reaches the proper temperature.
Water remains Cycle not finished Wait for the cycle to complete.
In dishwasher
Detergent remains In Cycle not finished Wait for the cycle to. complete.
covered section of Detergent has lumps Replace with dry, lump-free detergent.
dispenser Bottom rack in backwards Refer to the "Parts and Features" section, page 3, and
reinstall rack if necessary.
White residue Too much detergent Refer to the "Using the detergent dispenser" section,
appears on front was used page 9.
of access panel Brand of detergent Try a different brand to reduce foaming and eliminate
developing excess foam buildup.
Odor In the Dishes only washed every Run a Quick Rinse cycle at least once or twice a day
dishwasher 2-3 days until full load is accumulated.
Plasticsmell of new dishwasher Run a vinegar rinse, as described on the next page.
Condensation on Excessivemoisture from vent in Dishwasher console should be aligned with countertop.
kitchen counter dishwasherconsole Refer to Installation Instructions for more information.
Dishes are not cleaned completely
Food soil left Improper loading
on dishes
Water temperature is too low
Use of incorrect, too little,
or ineffective detergent
Refer to the "Loading Your Dishwasher" section,
pages 7 and 8.
If needed, turn home water heater up to ensure water
entering dishwasher is 120°F (49°C) minimum. Refer to
the "Water temperature tips" section, page 10.
Use recommended dishwasher detergents only. Refer
to the "Using the detergent dispenser" section, page 9.
Never use less than one tablespoon per load. Detergent
must be fresh to be effective. Always store detergent in
a cool, dry area.
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