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Before You Call • Sobfions to common problems
Before you carl for service, review this list. It may save you time and expense.
Problem Solution
Poor baking results. ° Many factors affect baking results. Maize sure the proper oven rack position
is used. Center food in the oven and space pans to allow air to circulate.
Allow the oven to preheat to the set temperature before placing food in the
oven. Try adjusting the recipe's recommended temperature or baking time. If
you feel the oven is too hot or cool, see Adjusting oven temperature in
Setting Oven Controls section.
Entire appliance does not operate. ° The time of day is not set. The time of day must first be set in order to
operate the oven. See Selling the clock in Setting Oven Controls section.
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Maize sure power cord is plugged properly into outlet.
Electrical power outage. Check house lights to be sure. Cail your local
electric company for service outage information.
* Service wiring is not complete. Call 1-800-4-MY-HOMEO for assistance (See
back cover).
Oven portion of appliance does not ° Be sure regulator gas valve is turned to ON. See installation instructions."
operate. The time of day is not set. The time of day must first be set in order to
operate the oven. See Setting clock in Setting Oven Controls section.
" Be sure the oven controls are set properly for the desired function. See
Setting Oven Controls section and review instructions for the desired cooking
function in this manual or see "Entire appliance does not operate" in this
checklist.
Surface burners do not ignite. ° Surface control knob was not completely turned to LITE. Push in & turn the
surface control knob to LITE until burner ignites and then turn control knob to
desired flame size.
Burner ports are clogged. With the burner OFF, use a small-gauge wire or
needle to burner head slots and ignition ports. See Cleaning the cooktop and
surface burners in the Care & Cleaning section for additional cleaning
instructions.
* Range power cord is disconnected from outlet (electric ignition models only).
Be sure power cord is securely plugged into the power outlet.
* Electrical power outage. Burners may be lit manually. See section on Setting
Surface Controls.
Surface burner flame only part way • Burner slots or ports are clogged. With the surface burner OFF, clean ports
around burner cap. with a small-gauge wire or needle.
* Moisture is present after cleaning. Lightly fan the flame and allow burner to
operate until flame is full.
Surface burner flame is orange. * Dust particles in main gas line. Allow the burner to operate a few minutes
until flame turns blue. In coastal areas, a slightly orange flame is
unavoidable due to salt content in air.
Oven light does not work * Be sure the oven light is secure in the socket. Also see Replacing oven light
(on some models), in Care & Cleaning section.
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