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service and customer care
●
I
f the cord is damaged it must, for safety reasons, be replaced
by Kenwood or an authorised Kenwood repairer.
●
If you experience any problems with the operation of
t
he processor, before calling for assistance refer to
t
he troubleshooting guide.
UK
If you need help with:
●
U
sing your machine
●
Servicing or repairs (in or out of guarantee)
టcall Kenwood customer care on 023 92392333. Have your
m
odel number ready - it’s on the underside of the processor.
s
pares and attachments
టcall 0844 557 3653.
other countries
Contact the shop where you brought the food processor.
●
Designed and engineered by Kenwood in the UK.
●
Made in China.
I
MPORTANT INFORMATION FOR CORRECT DISPOSAL
OF THE PRODUCT IN ACCORDANCE WITH EC
DIRECTIVE 2002/96/EC.
A
t the end of its working life, the product must not be disposed of as
urban waste.
It must be taken to a special local authority differentiated waste
c
ollection centre or to a dealer providing this service.
Disposing of a household appliance separately avoids possible
n
egative consequences for the environment and health deriving
from inappropriate disposal and enables the constituent materials
to be recovered to obtain significant savings in energy and
resources. As a reminder of the need to dispose of household
appliances separately, the product is marked with a crossed-out
wheeled dustbin.
guarantee UK only
If your food processor goes wrong within one year from the date
you bought it, we will repair it (or replace it if necessary) free of
charge provided:
●
you have not misused, neglected, or damaged it;
●
it has not been modified (unless by Kenwood);
●
it is not second hand;
●
it has not been used commercially;
●
you have not fitted a plug incorrectly; and
●
you supply your receipt to show when you bought it.
This guarantee does not affect your statutory rights.
6
troubleshooting guide
Problem Cause Solution
The processor will not operate. No Power. Check processor is plugged in.
Liquidiser outlet cover not fitted. When using the processor bowl the
outlet cover must be fitted and
locked on or the processor will not
operate.
Bowl lid not locked on correctly. The processor and liquidiser will
not operate if the bowl lid is not
fitted correctly.
Liquidiser not locked on correctly. The liquidiser will not operate if
fitted incorrectly.
If none of the above check the
fuse/circuit breaker in your home.
Liquidiser leaking from blade assembly base. Seal missing Check seal is fitted correctly and not
Seal incorrectly fitted damaged. Contact Customer Care
Seal damaged. for a replacement seal.
Poor performance of tools/attachments Refer to hints in relevant “Using the attachment” section. Check attachments are
assembled correctly.