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The ice maker is producing too little ice (on some
models)
■ Has the ice maker just been installed? Wait 72 hours for full
ice production to begin. Once your refrigerator is cooled
down, the ice maker should begin producing 70 to 120 cubes
every 24 hours.
■ Has a large amount of ice just been removed? Allow 24
hours for ice maker to produce more ice.
■ Is the control set correctly? Refer to the “Using the
Control(s)” section.
■ Is the water shutoff valve turned completely on? Turn
valve on fully. Refer to the “Water Supply Connection”
section.
■ Is there a water filter installed on the refrigerator? This
filter may be clogged or installed incorrectly. First, check the
filter installation instructions to ensure that the filter was
installed correctly and is not clogged. If installation or
clogging is not a problem, call a technician or other qualified
person.
Off-taste or gray color in the ice (on some models)
■ Are the plumbing connections new, causing discolored or
off-flavored ice? Discard the first few batches of ice.
■ Have the ice cubes been stored for too long? Throw away
old ice and make a new supply.
■ Has food in the refrigerator been wrapped properly? Refer
to the “Refrigerator Features” section.
■ Do the freezer and ice bin need to be cleaned? See the
“Cleaning” section.
■ Does the water contain minerals (such as sulfur)? A filter
may need to be installed to remove the minerals.
The divider between the two compartments is warm
The warmth is probably due to normal operation of the automatic
exterior moisture control. If still concerned, call for service.
Temperature is too warm
■ Are the air vents blocked in either compartment? This
prevents the movement of cold air from the freezer to the
refrigerator. Remove any objects from in front of the air vents.
Refer to the “Ensuring Proper Air Circulation” section for the
location of air vents.
■ Are the door(s) opened often? Be aware that the refrigerator
will warm when this occurs. In order to keep the refrigerator
cool, try to get everything you need out of the refrigerator at
once, keep food organized so it is easy to find, and close the
door as soon as the food is removed.
■ Has a large amount of food just been added to the
refrigerator or freezer? Adding a large amount of food
warms the refrigerator. It can take several hours for the
refrigerator to return to the normal temperature.
■ Are the controls set correctly for the surrounding
conditions? Refer to the “Using the Control(s)” section.
There is interior moisture buildup
■ Are the air vents blocked in the refrigerator? Remove any
objects from in front of the air vents. Refer to the “Ensuring
Proper Air Circulation” section for the location of air vents.
■ Are the door(s) opened often? To avoid humidity buildup,
try to get everything you need out of the refrigerator at once,
keep food organized so it is easy to find, and close the door
as soon as the food is removed. (When the door is opened,
humidity from the room air enters the refrigerator. The more
often the door is opened, the faster humidity builds up,
especially when the room itself is very humid.)
■ Is the room humid? It is normal for moisture to build up
inside the refrigerator when the room air is humid.
■ Is the food packaged correctly? Check that all food is
securely wrapped. Wipe off damp food containers before
placing in the refrigerator.
■ Are the controls set correctly for the surrounding
conditions? Refer to the “Using the Control(s)” section.
■ Was a self-defrost cycle completed? It is normal for
droplets to form on the back wall after the refrigerator self-
defrosts.
The doors are difficult to open
■ Are the gaskets dirty or sticky? Clean gaskets and the
surface that they touch. Rub a thin coat of paraffin wax on the
gaskets following cleaning.
The doors will not close completely
■ Are food packages blocking the door open? Rearrange
containers so that they fit more tightly and take up less
space.
■ Is the ice bin out of position? Push the ice bin in all the way.
■ Are the crisper cover, pans, shelves, bins, or baskets out
of position? Put the crisper cover and all pans, shelves, bins,
and baskets back into their correct positions. See the
“Refrigerator Features” section for more information.
■ Are the gaskets sticking? Clean gaskets and the surface
that they touch. Rub a thin coat of paraffin wax on the
gaskets following cleaning.
■ Does the refrigerator wobble or seem unstable? Level the
refrigerator. Refer to the “Door Closing and Alignment”
section.
■ Were the doors removed during product installation and
not properly replaced? Remove and replace the doors
according to the “Reversing the Door Swing” section, or call
a qualified service technician.