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• If a dessert never freezes adequately:
Use less dessert mix. You can also try reducing the alcohol or
sugar in the recipe. When using a commercial soft-serve ice
cream mix, use only 1 quart of mix per batch. Greater quantities
will not freeze adequately.
If the problem cannot be fixed with the steps above, see the
KitchenAid Warranty and Service section on page 53.*
*Do not return the frozen dessert maker to the retailer, as they do not provide service.
• If condensation forms around the dispenser assembly:
The freezing system will cause condensation to form around the
dispenser assembly in humid environments. This is normal.
• If a dessert backs up through the freezing cylinder vent:
Most ingredients expand when frozen. Filling the dessert maker
with a large quantity of ingredient mix may cause dessert to
back up through the freezing cylinder vent during operation.
This is normal and will not harm the dessert maker. Reduce the
amount of mix used to prevent this from occurring.
• If a dessert backs up into the ingredient funnel:
During operation, some dessert may accumulate in the
ingredient funnel. This is normal. If the funnel lid is not
positioned securely, however, ingredients may fill and overflow
the funnel. Make sure the lid is placed tightly on the funnel.
CARE AND CLEANING