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Hassle-Free Replacement Warranty – Canada
We’re so confident the quality of our
products meets the exacting standards of
the KitchenAid
®
brand that, if your
countertop oven should fail within the first
year of ownership, KitchenAid Canada will
replace your countertop oven with an
identical or comparable replacement. Your
replacement unit will also be covered by our
one year limited warranty. Please follow
these instructions to receive this quality
service.
If your KitchenAid
®
countertop oven should
fail within the first year of ownership, take
the countertop oven or ship collect to an
Authorized KitchenAid Service Centre.
In the carton include your name and
complete shipping address along with a
copy of the proof of purchase (register
receipt, credit card slip, etc.). Your
replacement countertop oven will be
returned prepaid and insured. If you are
unable to obtain satisfactory service in this
manner call our toll-free Customer
eXperience Centre at 1-800-807-6777.
Or write to us at:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
How to Arrange for Warranty Service in Puerto Rico
Your KitchenAid
®
countertop oven is
covered by a one-year limited warranty from
the date of purchase. KitchenAid will pay for
replacement parts and labor costs to correct
defects in materials and workmanship.
Service must be provided by an Authorized
KitchenAid Service Center.
Take the countertop oven or ship prepaid and
insured to an Authorized KitchenAid Service
Center. Your repaired countertop oven will be
returned prepaid and insured. If you are
unable to obtain satisfactory service in this
manner, call toll-free 1-800-541-6390 to learn
the location of a Service Center near you.
How to Arrange for Service after the Warranty Expires – All Locations
Before calling for service, please review the
“Troubleshooting” section.
For service information in the 50 United
States, District of Columbia, and Puerto
Rico,
call toll-free 1-800-541-6390.
Or write to:
Customer Satisfaction Center
KitchenAid Portable Appliances
P.O. Box 218, St. Joseph, MI 49085-0218
Or contact an Authorized Service Center
near you.
For service information in Canada,
call toll-free 1-800-807-6777.
Or write to:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
How to Arrange for Service Outside these Locations
Consult your local KitchenAid dealer or the
store where you purchased the countertop
oven for information on how to obtain
service.
For service information in Mexico,
call the KitchenAid
®
line 01-800-002-2767
How to Order Accessories and Replacement Parts
To order accessories or replacement
parts for your countertop oven in the 50
United States, District of Columbia, and
Puerto Rico,
call toll-free 1-800-541-6390 Monday
through Friday, 8 a.m. to 8 p.m. (Eastern
Time), or Saturday, 10 a.m. to 5 p.m.
Or write to:
Customer Satisfaction Center
KitchenAid Portable Appliances
P.O. Box 218
St. Joseph, MI 49085-0218
To order accessories or replacement
parts for your countertop oven in
Canada,
call toll-free 1-800-807-6777.
Or write to:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
To order accessories or replacement
parts for your countertop oven in Mexico,
For service information in Mexico,
call the KitchenAid
®
line 01-800-002-2767