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Water will not drain from the reservoir
■ Is the oven off?
Turn the oven off.
■ Is the oven door open?
Open the oven door.
■ Water temperature may be too hot to drain.
Wait for the water temperature to decrease.
Water reservoir will not fill
■ Is the oven in the Auto Steam or Select Steam mode?
Turn the selector knob to Auto Steam or Select Steam
setting.
■ Is the “FuLL” indicator light on?
Select Auto or Select Steam and verify that the reservoir is
“full.”
Oven cooking results not what expected
■ Is the appliance level?
Level the appliance. See the Installation Instructions.
■ Is the proper temperature set?
Increase or decrease temperature 25°F (14°C).
■ Was the oven preheated?
For recipes that call for preheating, wait for oven to preheat
before placing food in oven.
■ Is the proper bakeware being used?
See “Bakeware” section.
■ Are the racks positioned properly?
See “Positioning Racks and Bakeware” section.
■ Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section.
■ Is the batter evenly distributed in the pan?
Make sure batter is level in the pan.
■ Is the proper length of time being used?
Increase or decrease baking or roasting time.
■ Has the oven door been opened while cooking?
Oven peeking releases oven heat (and moisture during a
steam-assist cycle), this may result in longer cooking times.
■ Are baked items too brown on the bottom?
Decrease oven temperature 15°F to 25°F (9°C to 14°C).
■ Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or
reduce baking temperature.
Steam-assisted cooking results not what expected
■ Was the oven preheated?
Preheating is not recommended for most steam-assisted
cooking functions. See “Steam-Assisted Cooking” section.
■ Is the oven hot from previous cooking?
Allow the oven to cool before steam cooking.
■ Are food items overdone?
Remove food at a lower internal temperature. Food will
continue to cook for a period of time after a steam-assisted
cycle is complete. Internal temperatures may increase 10°F
to 20°F (5°C to 10°C) during standing time.
■ Are food items too brown?
Browning occurs early in the Meats and Poultry cycles. This
is normal. Do not restart the cycle. This will start the browning
phase over again, browning food even more.
If you wish to lower the cooking temperature, see the
“Changing Time and Temperature” section.