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19
WARRANTY AND SERVICE WARRANTY AND SERVICE
Arranging for Service after the Warranty Expires, or
Ordering Accessories and Replacement Parts
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and
Puerto Rico:
Consult your local KitchenAid dealer or
the store where you purchased the Stand
Mixer attachment for information on how to
obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.
Hassle-Free Replacement Warranty –
50 United States, District of Columbia, and Puerto Rico
We’resocondentthequalityofour
products meets the exacting standards
of KitchenAid that, if your Stand Mixer
attachmentshouldfailwithintherstyear
of ownership, KitchenAid will arrange to
deliver an
identical or comparable replacement to
your door free of charge and arrange to
have your original Stand Mixer attachment
returned to us. Your replacement unit will
also be covered by our one year limited
warranty.
If your Stand Mixer attachment should fail
withintherstyearofownership,simplycall
our toll-free Customer eXperience Center
at 1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address. (No P.O. Box numbers, please.)
When you receive your replacement Stand
Mixer attachment, use the carton, packing
materials, and prepaid shipping label to pack
up your original Stand Mixer attachment and
send it back to KitchenAid.
Hassle-Free Replacement Warranty – Canada
We’resocondentthequalityofour
products meets the exacting standards of
the KitchenAid brand that, if your Stand
Mixerattachmentshouldfailwithintherst
year of ownership, we will replace your
Stand Mixer attachment with an identical or
comparable replacement. Your replacement
unit will also be covered by our one year
limited warranty.
If your Stand Mixer attachment should fail
withintherstyearofownership,simplycall
our toll-free Customer eXperience Center
at 1-800-807-6777 Monday through
Friday. Please have your original sales
receipt available when you call. Proof of
purchase will be required to initiate the
claim. Give the consultant your complete
shipping address.
When you receive your replacement Stand
Mixer attachment, use the carton, packing
materials, and prepaid shipping label to pack
up your original Stand Mixer attachment and
send it back to KitchenAid.
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