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If you send the product, please include a
letter explaining the nature of the
claimed defect.
If you have additional questions, please
call our Consumer Service Department:
USA: 1-800-526-5377;
Mon – Fri 8:30 a.m.– 7:00 p.m.(EST)
www.KrupsUSA.com
Canada: 1-800-418-3325;
Mon – Fri 8:30 a.m.– 4:30 p.m.(EST)
www.Krups.ca
Mexico: 01-800-50-545-00;
Mon – Fri 7:00 a.m.– 4:30 p.m.
Please note hours are subject to change.
Before calling the Consumer Service
Department,(please have the type
number of your KRUPS appliance
available). You must have this informa-
tion before calling our Consumer Service
Department so that we may better ans-
wer your questions. The type number
can be located by looking at the bottom
of your appliance.
If you would like to write, please send
your letter to:
USA
KRUPS
196 Boston Avenue
Medford, MA 02155
Only letters can be accepted at this
address.Shipments and packages
that do not have a return authoriza-
tion number will be refused.
Canada:
KRUPS Canada
A division of Groupe SEB Canada Inc.
455 Finchdene Square
Scarborough, Ontario MIX 1B7
Mexico :
G.S.E.B. Mexicana SA de CV
Goldsmith 38 – 401
Polanco 11560
Mexico DF
This Krups product is warranted for 1
year from the date of purchase against
defects in material and workmanship.
During this period, the Krups product
that, upon inspection by Krups, is pro-
ved defective, will be repaired or
replaced, at Krups's option, without
charge to the customer. If a replace-
ment product is sent, it will carry the
remaining warranty of the original
product. This warranty does not apply
to any defect arising from a buyer's or
user's misuse of the product,
negligence, failure to follow Krups'
instructions, use on current or voltage
other than that stamped on the pro-
duct, wear and tear, alteration or
repair not authorized by Krups, or use
for commercial purposes.
THE WARRANTIES SET FORTH HEREIN
ARE EXCLUSIVE AND NO OTHER WAR-
RANTIES, EXPRESS OR IMPLIED, INCLU-
DING BUT NOT LIMITED TO ANY WAR-
RANTY OF MERCHANTABILITY OR FIT-
NESS FOR A PARTICULAR PURPOSE OR
USE, ARE MADE BY KRUPS OR ARE
AUTHORIZED TO BE MADE WITH RES-
PECT TO THE PRODUCT.
Some states do not allow limita-
tion on how long an implied war-
ranty lasts or do not allow the
exclusion of incidental or conse-
quential damages, so the above
limitations may not apply to you.
This warranty gives you specific
legal rights, and you may also
have other rights which vary from
state to state.
If you believe your product is
defective, bring the product (or send
it, postage prepaid) along with proof
of purchase to the nearest authorized
Krups Service Center. (Please visit our
website at: www.KrupsUSA.com
or call 1-800-526-5377 for the add-
ress of the nearest authorized Krups
Service Center.)
Limited warranty