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IN THE EVENT OF A PROBLEM
PROBLEM POSSIBLE SOLUTIONS
Coffee is very weak
- Use more ground coffee (see “The ratio” page 9)
* when using the grinder :
. use medium or strong strength setting
. be sure the ground coffee supply channel is full before
grinding and brewing
- Try a darker roast bean.
Coffee brews too slowly
(more than 10 minutes)
- Descale the machine (see “Descaling” page 13)
- Clean the brew basket and drip stop valve of coffee residue.
Also clean the permanent filter if applicable.
- Check that there are no issues with the power supply.
- Use a different quality coffee paper.
- Check that any coffee bean is not clogging the tank bottom.
Brew basket will not swivel
closed
- The filter holder must sit down into the brew basket, and the handle
click into place.
- Use the handle to seat the filter holder then fold the handle down
and press until it locks into place.
Problems with programming
the Auto-on or the clock.
- Turn the machine off and unplug it from the power source.
Wait 1 minute and reconnect.
This can allow the electronics to reinitialize to factory settings.
The stop-drip does not work
- Clean the valve under running water, manually activating
the stop-drip.
The coffee-grinder is
excessively noisy (non-coffee
objects in the grinding
mechanism).
- Make sure there is no stone, wood, etc. that may have been
introduced through your supply of coffee-beans.
- Check if, during following preparations, the noise persist.
- Contact the Krups Service Center.
The grinder is obstructed
- Make sure there is no stone, wood, etc. that may have been
introduced through your supply of coffee-beans.
- Don’t use caramelized or treated with additives sugar based, coffee
beans.
- Don’t use too oily coffee beans.
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