• Stop the appliance by pressing the start/stop
switch (4) and wait for 10 - 15 minutes to
allow the descaler to take effect.
• Next, start the machine again (4) and allow
the rest of the liquid to run through by
pressing the coffee button
(10) as
many times as necessary.
• Then rinse with two water tanks of fresh
water, clean the brewing head and replace
the grid on the head of the appliance (see
paragraph on maintenance).
• The guarantee does not include
espresso machines which do not
function, or do not function properly,
because descaling has not been carried
out.
Problems, probable causes and
how to correct them
Problems Probable causes Corrective actions
Espresso not hot Cups, filter and Preheat the
enough filter holder accessories (cups,
are cold. filter, filter holder)
See paragraph
«Preparing an
espresso».
Coffee leaks The filter holder See paragraph
around the filter is not mounted «Preparing an
holder correctly or has espresso».
not been tightened
sufficiently.
There are coffee Clean around the
grounds on the filter and the
edge of the filter gasket.
The brewing head Clean the gasket
gasket is dirty. with a damp cloth.
The brewing Contact an
head gasket approved Krups
is defective service centre.
Pump is very noisy No water in the Fill the water tank.
water tank.
Water tank incor- Press firmly down
rectly mounted. on the water tank.
Coffee grounds too Use fresh coffee
old or very dry and
the pump cannot
produce pressure.
Water does not run No water in the Fill the water tank.
through. water tank.
Water tank incor- Press firmly down
rectly mounted. on the water tank.
The filter is blocked, Clean the filter and
the coffee grounds the grid on the
are too fine or brewing head.
tamped down too See the paragraph
hard. «Maintenance»
and try a coarser
coffee.
Brewing head Put the grid to
grid is encrusted. soak in descaling
solution
See paragraph
«Maintenance».
Appliance needs See paragraph
descaling. «Descaling».
Water runs through Coffee grounds too Try a finer coffee
too quickly. coarse.
Quantity of Use the spoon
ground coffee provided to
is insufficient. measure out the
coffee.
Coffee grounds not Tamp down the
tamped down coffee again.
firmly enough.
The espresso has Coffee grounds Try a finer-ground
no crema (froth too coarse. coffe.
on coffee).
Coffee grounds Tamp down the
not tamped. coffee again.
Coffee grounds Use fresh coffee.
stale or too dry.
The milk is not very Auto Cappuccino See paragraph
frothy. accessory blocked «Maintenance»
Milk not fresh. Use fresh milk.
Milk is lukewarm. Put milk in
refrigerator.
Milk is not suitable. Try another brand.
Lots of water on Grounds not Tamp down the
the coffee grounds. properly tamped grounds.
down.
Insufficient quantity Increase the
of ground coffee. quantity of ground.
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