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4-2. Measures for Symptoms on Temperature
TROUBLE DIAGNOSIS
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Problems Checks and Measures
Refrigeration is weak. ■ Check temperature set in the temperature control knob.
• Refrigerator is generally delivered with the button set at “normal use” (MID).
But customer can adjust the temperature set depending on their habit and taste.
If you feel the refrigeration is weak, then set the temperature control button at
“strong” position. If you adjust the button in the freezer compartment as well,
the refrigeration is stronger than adjusting refrigerator only.
The food in the chilled drawer is . ■ The chilled drawer does not freeze food.
not frozen but defrosted • Use chilled drawer for storing fresh meat or fish for short periods. For storing for
a long periods or freezing food, use a freezer compartment. It is normal that
frozen foods thaw above the freezing temperature (in the chilled drawer).
Refrigerator water is not cool. ■ Check the water storage location.
• If water is kept in the door rack, please ask to keep it in the refrigerator
compartment shelf. It will then become cooler.
Ice cream softens. ■ Explain the characteristics of ice cream.
• The freezing point of ice cream is below -15°C. Therefore ice cream may melt if
it is stored in the door rack.
• Store ice cream in a cold place or set the temperature control button of a freezer
at “strong” position.
Refrigeration is too strong. ■ Check the position of temperature control button.
• Check if refrigeration is strong in whole area of the refrigerator or partly near the
outlet of the cooling air. If it is strong in whole area, set the control button at
“weak”. If it is strong only near the outlet of cool air, keep food (particularly wet
and easy to frozen such as bean curd and vegetables) away from the outlet.
Vegetables are frozen. ■ Check the vegetables storage.
• If vegetables are stored in the refrigerator shelf or chilled drawer instead of
vegetable drawer, they will be frozen. Set the control button at “weak” if they are
also frozen in the vegetable drawer.
The food stored at inside of ■ Check if food is stored near the outlet of the cooling air.
the shelf freezes even the • The temperature at cooling air outlet is always below the freezing point.
control button is set at “MID”. Do not store food near the outlet of the cooling air as it block the air circulation.
And do not block the outlet. If the outlet of the cooling air is blocked, the
refrigerator compartment will not be cooled.