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TROUBLESHOOTING
BEFORE CALLING FOR SERVICE (continued)
Problem Possible Causes Solutions
If you have followed this troubleshooting guide and the problem persists, or if the problem you are
experiencing is not listed here,
please call LGE Customer Service at 1-800-243-0000(US), 1-888-542-2623(Canada).
Cloudiness on glassware
Black or gray marks on
dishes
Yellow or brown film on
inside surfaces of
dishwasher
Dishes don’t dry
Lamps don’t illuminate
Sprays arms do not
rotate smoothly
Upper rack crooked
IE Error
OE Error
FE Error
E1 Error
HE Error
TE Error
The display shows PF
Combination of excessive detergent and
soft water.
Aluminum items rubbing dishes
during cycle.
Coffee or tea stains.
Rinse agent dispenser empty.
Power is not connected.
Fuse is blown or circuit breaker tripped.
Holes of spray arms are blocked by food
particles.
Rack is poorly adjusted.
Water inlet problem.
Drainage problem.
Excessive water supplied.
Water leakage problem.
Heater circuit failure.
Thermistor failure or very high inlet
water temperature (over 194°F).
The dishwasher experienced a power
failure.
Use less detergent and use a rinse aid to minimize
the problem.
Reposition the dishes.
Eliminate the stain by using a stain removal product.
Check and refill the rinse agent dispenser if empty.
Connect power supply.
Replace fuse or reset circuit breaker.
Clean the holes of spray arms.
See Using Your Dishwasher section.
Check for clogged, kinked or frozen water inlet hose.
Check water supply.
Check for clogged, kinked or frozen drain hose.
Please call your Authorized Service Center or LGE
Customer Service at
1-800-243-0000(US), 1-888-542-2623(Canada).
This is not an error. The dishwasher will restart
automatically after 10 seconds.
Food soil remains on
dishes
Improper cycle selection.
Water temperature is too low.
Dishwashing detergent was not used.
Low inlet water pressure.
Water jet holes on spray arms blocked.
Improper loading of dishes.
Select correct cycle based on soil level and type of
dishware being washed.
Check water supply connection or water heater setting.
Use recommended detergent.
Water pressure should be between 20 and 120 psi.
Clean the spray arms.
Make sure dishes do not block spray arm rotation or
interfere with detergent dispenser.
Noise Some level of noise is normal during
operation.
The dishwasher is not level.
Nozzle arm knocking against dishes.
Detergent cover opening.
Drain pump at the beginning of drain cycle.
Adjust the leveling feet.
Reposition the dishes.