Filter
Top Products
Before Calling for Service
Check the following list to be sure a service call is necessary. Reviewing additional information on items to check
may prevent an unneeded service call.
PROBLEM POSSIBLE CAUSES
If nothing on the oven operates • check for a blown circuit fuse or a tripped main circuit breaker.
• check if oven is properly connected to the electric circuit in house.
• check that controls are set properly.
Ifthe oven interior light does not work • the light bulb is loose or defective.
Ifoven will not cook • check that control panel was programmed correctly.
• check that door is firmly closed.
• check that START Pad was touched.
• check that timer wasn't started instead of a cook function.
Ifoven takes longer than normal to cook • be sure the Power Level is programmed properly.
or cooks too rapidly
Ifthe time of day clock does not always • check that the power cord is fully inserted into the outlet receptacle.
keep correct time • be sure the oven is the only appliance on the electrical circuit.
Iffood cooks unevenly • be sure food is evenly shaped.
• be sure food is completely defrosted before cooking.
• check placement of aluminum foil strips used to prevent overcooking.
Iffood is undercooked • check recipe to be sure all directions (amount, time, and power levels)
were correctly followed.
• be sure microwave oven is on a separate circuit.
• be sure food is completely defrosted before cooking.
Iffood is overcooked • check recipe to be sure all directions (amount, power level, time, size of
dish) were followed.
Ifarcing (sparks) occur • be sure microwavable dishes were used.
• be sure wire twist ties were not used.
• be sure oven was not operated when empty.
• make sure metal rack (if used) is properly installed on 4 supports.
Ifthe display shows a time counting • check that door is firmly closed.
down but the oven is not cooking • check that timer was not started instead of a cooking function.
Vent fan starts automatically • If the temperature gets too hot around the microwave oven, the fan in the
vent hood will automatically turn on at the HI setting to cool the oven. It
may stay on up to an hour to cool the oven.
Glass tray makes a noise • Check that Glass tray is installed properly.
33