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TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
Problem Possible Causes Solutions
Food does not broil
properly in the oven
Oven temperature too
hot or too cold
Clock and timer does
not work
Oven light does not
work
Oven will not self-
clean
“Crackling” or
“popping” sound
Too much smoking
during a self clean
cycle.
• Improper oven controls setting.
• Oven door not closed.
• Incorrect rack position.
• Food being cooked in a hot pan.
• Cookware not suited for broiling.
• Aluminum foil used on the broiling
pan and grid has not been fitted
properly and slit as recommended.
• Oven thermostat needs adjustment.
• The plug on range is not completely
inserted in the electrical outlet.
• A fuse in your home may be blown
or the circuit breaker tripped.
• Improper oven controls setting.
• The light bulb is loose or defective.
• The plug on range is not completely
inserted in the electrical outlet.
• The oven temperature is too high to
set a self-clean operation.
• Improper oven controls setting.
• This is the sound of the metal
heating and cooling during both the
cooking and cleaning functions.
• Too much soil.
• Make sure you press the “BROIL HI/LO” pad.
• See the “USING THE OVEN” section.
• See the “BROILING GUIDE”.
• Use the broiling pan and grid that came with your
range. Make sure it is cool.
• Use the broiling pan and grid that came with your
range.
• See the “USING THE OVEN” section.
• See the “HOW TO ADJUST THE OVEN
THERMOSTAT” section.
• Make sure the electrical plug is inserted into a live,
properly grounded outlet.
• Replace the fuse or reset the circuit breaker.
• See the “USING THE CLOCK AND TIMER” section.
• Tighten or replace the bulb.
• Make sure the electrical plug is inserted into a live,
properly grounded outlet.
• Allow the range to cool to room temperature and
reset the controls.
• See the “USING THE SELF-CLEANING OVEN” section.
• This is normal.
• Press the “CLEAR OFF” pad. Open the windows to
get rid of smoke from the room. Wait until the DOOR
LOCKED light goes off. Wipe up the excess soil and
reset the clean cycle.