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GNP..6
Customer service and type
plate
If none of the above causes apply and you cannot
rectify the fault yourself, or if the temperature display reads
"F 1 " to " F 5", this means that there is a fault. Please
contact your nearest customer service department (see
enclosed list for addresses). Give the fault number dis-
played, together with the
type designation 1,
service number 2 and
appliance number 3
as given on the type plate, fig. A2, so as to ensure rapid, ac-
curate servicing. The type plate is located inside the freezer
compartment on the left-hand side.
Leave the appliance shut until the customer service engi-
neer arrives so as to prevent any
further cold loss.
Troubleshooting Net@Home
Depending on the model and equipment, your appliance
may have an additional interface to which you can connect
an optional information module.
You can choose between a TeleSafe module and a com-
munication module. The modules are available from your
dealer.
If your appliance has this interface 1, it will be located at
the back of the appliance near the top.
TeleSafe
The TeleSafe module informs you immediately if your appli-
ance develops a fault.
In the event of a temperature alarm or another fault display
(F1 to F5), the appliance status is immediately forwarded to
the alarm contact.
The alarm contact can be connected to any of the following
processing units:
A - a telephone system with an appropriate signal input,
B - an in-house alarm system or building control system,
C - an automatic telephone dialling and announcement
unit.
In the event of an alarm a programmable number is
dialled and a recorded message is played back.
Communication module
The communication module enables you to integrate your
appliance into a home network (EHS Powerline).
You can then
- operate all the functions of the appliance or
- display the status of the appliance (e.g. door open alarm,
current refrigerator/freezer temperature)
remotely using a remote control.
For more information, please contact your dealer or see the
installation instructions for the module in question.
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