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PROBLEM POSSIBLE CAUSE
SOLUTION
Water is low.
Check if ice shovel is blocked by ice.
If yes, please take out the ice cubes
and restart.
Ice making cycle is too long.
Stop the ice maker, and restart
when the ice blocks melt. Select the
small ice size.
Water temperature in inner
tank is too low.
Change the water in the reservoir.
Use water between 45 -90 F.
Ambient temperature or
water temperature in inner
tank is too high.
Please operate the ice maker below
ambient temperature of 90 F and
use cold water.
Refrigerant liquid leakage.
Ice making cycle is normal
but no ice is made.
Pipe in the cooling system is
blocked.
Consult a qualified technician.
TROUBLESHOOTING
“Add water” and “Ice”
indicator are both blinking.
Fill the water storage tank with water,
the ice maker will start to work
automatically.
“Add water” indicator is on.
°
°
Ice shovel is stuck.
Consult a qualified technician.
Ice cubes stick together.
“Ice” indicator is on.
Ice basket is full.
Remove ice from ice basket.