Filter
Top Products
Trouble Shooting
MKG Series Gas Griddle
L25-052 Rev. 0 (5/06)
15
5.6. Trouble Shooting Charts
The following charts may help to eliminate any basic operational problems that you may be experiencing
with your appliance. Locate the problem on the left side of the chart, and cross-reference with the possible
cause. Once the problem has been identified take the appropriate action to rectify the problem.
5.6.1. Cooking Performance
If you are having poor cooking performance, or any inconsistencies in product quality, please refer to
the following chart for help.
5.6.2. Operating Performance
The following chart may help to diagnose any operational issue you may be experiencing with your appliance.
Some issues may REQUIRE that a qualified service technician perform the repairs. If a qualified service
technician is required, please contact the factory service department (1-800-647-4826).
NOTICE
All parts and service for your MagiKitch'n griddle should be ordered and installed by a MagiKitch'n
Authorized Service and Parts (ASAP) dealer. Failure to do so might result in the warranty being voided.
Possible Caus
e
Heat
Set Too
High
Moistur
e
In Food
Turning
To Steam
Griddle
Surface
Dirty Or
Un-Seasoned
Cooking Times
Too Short
Product Shelf
Life Expired
Improperly
Stored
Product
Excessive Oil
Or Grease
On Griddle
Surface
Heat Set Too
Low
Excessive
Smoke From
Fat
XX
Product
Stickin
g
XXX
P
r
Product Edges
Burnin
g
XXX
o
b
l
Product Centers
Underdone
XX
e
m
Greasy O
r
Un-desirable
Flavo
r
XXX
Grease Build Up
On Griddle
Surface
XX X
Possible Cause
Manual Gas
Valve Or
Gas Supply
Turned Off/
Disconnected
Unit Not
Plugged In
(Matchless
Units Only)
Faulty Piezo
Ignitor/
Thermopile/ Or
Wiring
Power
Switch(s) Off
(Matchless
Units Only)
Thermostats
Turned To
"Off"
Low Gas
Pressure
Thermostats
Not Calibrated
Thermostat Or
Gas Valve
Failure
Pilot(s)
Wil Not
Light
XXX X
P
r
Pilot Ready
Light Will Not
Illuminate
XXXX X
o
b
l
Power Switch
Will Not
Illuminate
XXXXX
e
m
Griddle Will Not
Heat U
p
XX X
Inconsistent
Surface
Tem
p
eratures
XXX
Griddle Stays
Hot Or
Overheats
XX