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Troubleshooting Section 1
1-6
Problem: Ice Does Not Dispense When Rocking Chute is Depressed. (continued)
Problem Possible Cause To Correct
The gearmotor runs, but the
dispensing paddle wheel does
not turn.
Remove the paddle wheel pin. Is
this pin broken, damaged, or
missing?
Remove the agitator and paddle
wheel. Are you able to turn the
shaft from the gearmotor without
turning the motor armature itself?
If the paddle wheel pin is broken
or missing, replace the pin.
The gearbox of the gearmotor
contains a stripped gear.
Replace the gearmotor.
Dispenser runs but does not
dispense ice.
Is there any ice in the bin?
Is the ice in the bin proper size
ice?
If the ice is not sufficient, add
additional to bin.
Replace ice with acceptable type.
Dispenser runs, ice does not
dispense but does congeal ice
into a large ball.
The agitation timer should be
checked. See Section 3 for
proper checkout procedure.
Is excess water running into the
dispenser from the top mounted
ice machine?
Is the bin drain clean and open?
Adjust or replace the agitation
timer as required.
Repair top mounted ice machine
to reduce the amount of water
falling on the ice in the dispenser.
Clean the bin drain.