Filter
Top Products
Section 1 Troubleshooting
1-7
Problem: Dispenser Crushes Ice as it Dispenses
Problem Possible Cause To Correct
Dispenser crushes ice as it
dispenses.
The ice in the bin is not the
proper size and type?
Is the ice being used a full size
piece of ice, i.e., are cubes full,
not shallow, etc.?
Replace ice with acceptable.
Adjust ice machine to make a
good, complete, not hollow piece
of ice.
Problem: Ice Continues to Dispense or Dispenses by Itself
Problem Possible Cause To Correct
Is the agitation timer set
properly?
Timer should agitate for two
seconds every four hours.
Adjust or replace timer if
necessary. See Section 3
“Component Disassembly”.
Is the ice door opening fully
when the dispenser operates?
The ice door should open a
minimum of 1.5 in. (3.8 cm).
Adjust door to minimum or larger
opening.
Does ice continue to dispense
after the cup has been pulled
away?
Does the gearmotor continue to
run during this time?
Microswitch may be sticking.
Check and clean the microswitch
and linkage to the microswitch.
Replace microswitch if necessary.
Does the ice dispense by itself
without anyone around the
dispenser?
Does the dispenser do this at
regular intervals?
Check the agitation timer. Adjust
the timer to two seconds on time
and four hours off time. Also
check to see if timer has a short.