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OBTAINING SERVICE
If You Do Need Service
If you do need service, contact your dealer or the manufac-
turer. In any correspondence, refer to the model number
and serial number of your unit which is located on the
upper left hand side of the wall liner. Retain your proof of
purchase. You may want to record these numbers in the
space below.
For Your Records
Date of purchase
Dealer’s Name
Dealer’s Address
Dealer’s City
Dealer’s State
Dealer’s Zip
Appliance Serial Number
Model Number
Date Warranty Card Sent
(Must be within 10 Days of
Purchase)
How to Obtain Service
Your refrigerated wine cellar requires little service because
the best and most up to date materials, equipment and
quality methods are employed throughout the manufactur-
ing process.
If trouble occurs during normal operation, first check the
troubleshooting chart on the previous page to see if any
of these simple steps may correct the problem. If service
becomes necessary:
If the product is within the first year warranty period, 1.
please call Marvel Customer Service at 800.428.6644
for directions on how to obtain warranty coverage in
your area.
If the product is outside of the first year warranty 2.
period, Marvel Customer Service can provide recom-
mendations of service centers in your area. A listing
of authorized service centers is also available at www.
marvelindustries.com under the service and support
section.
In all correspondence regarding service, be sure to 3.
give the model number, serial number, and proof of
purchase.
Try to have information or description of the nature 4.
of the problem, how long the unit has been running,
the room temperature, water temperatures, and any
additional information that may be helpful in quickly
solving the problem.
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