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Before Calling for Service
Before calling for service, check the trouble shooting
table on this page. This table lists possible problems
that you can remedy without difficulty to avoid an unnec-
essary service call.
If you do need service, contact your dealer or the manu-
facturer. In any correspondence, refer to the model
number and serial number of your unit which is located
on the lower front cabinet flange. Retain you proof of
purchase. You may want to record these numbers in the
space provided on this page. Follow the procedure out-
lined on page 6.
If You Do Need Service
In the event that you do need service, be sure to report the
model number, serial number and proof of purchase to your
service representative. Model number and serial number
are found on the serial plate which is located on the lower
front cabinet flange. For your convenience you may want to
record the following information for your records.
Date of purchase
Dealer’s Name
Dealer’s Address
Dealer’s City
Dealer’s State Zip
Appliance Serial Number
Model Number
Date Warranty Card Sent (Must be within 10 Days of Purchase)
How to Obtain Service
Your refrigerated wine chiller requires little service
because the best and most up to date materials, equip-
ment and quality methods are employed throughout the
manufacturing process.
If trouble occurs during normal operation, first check the
troubleshooting chart on this page to see if any of these
simple steps may correct the problem. If service
becomes necessary:
Contact the dealer where your appliance was purchased
or the manufacturer for the name of your nearest
authorized service representative. The service represen-
tatives will have full authority tom make any repair
deemed necessary.
If you are in an area where there is no service repre-
sentative, write or call the manufacturer directly. We
will make recommendations as to the proper proce-
dure for correction. Service work and replacement -
parts, if required, will be provided as covered by your
limited warranty.
5
Problem
Odor in cabinet
Noisy operation
Cabinet vibrates
Cabinet light not working
Appliance will not run
Appliance runs too long
Moisture collects inside
Moisture collects on outside
surface
Interior too hot/too cold
Possible
Causes/Solutions
•Interior needs cleaning
•Cabinet not level
•Weak floor
•Cabinet not level
•Weak floor
•Tube burned out
•No power at outlet
•Temperature control turned
to “OFF”
•Line cord not plugged in
•No power at electrical outlet
•House fuse blown
•Prolonged door openings
•Control set too cold
•Condenser needs cleaning
•Too many door openings
•Prolonged door openings
•Hot, humid weather
increases condensation
•Hot, humid weather
increases condensation. As
humidity decreases,
moisture will disappear.
•Control improperly set.
•Control improperly set
•Faulty thermometer
•Relocate thermometer to
center of cabinet and
recheck