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PROBLEM POSSIBLE CAUSES WHAT TO DO
Crisper drawers do not Contents of drawer, or positioning of items Reposition food items and containers to avoid interference with
close freely in the surrounding compartment could be the drawers.
obstructing drawer.
Drawer is not in proper position. See crisper drawer section for proper placement.
Refrigerator is not level. See How to Level Your Refrigerator for details on how to level
your refrigerator.
Drawer channels are dirty or need treatment. Clean drawer channels with warm, soapy water. Rinse and dry
thoroughly.
Apply a thin layer of petroleum jelly to drawer channels.
Refrigerator runs too Doors have been opened frequently or for Reduce time door is open. Organize food items efficiently to
frequently long periods of time. assure door is open for as short a time as possible.
Allow interior environment to adjust for period the door has
been opened.
Humidity or heat in surrounding area is high. Normal operation.
Food has recently been added. Allow time for recently added food to reach refrigerator or
freezer temperature.
Refrigerator is exposed to heat by Evaluate your refrigerator’s environment. Refrigerator may need
environment or by appliances nearby. to be moved to run more efficiently.
Condenser coils are dirty. Clean according to cleaning instructions in your Owner’s Manual.
Controls need to be adjusted. See controls section in your Owner’s Manual for assistance
on how to adjust your controls.
Door is not closing properly. Refrigerator is not level. See How to Level Your Refrigerator
for details on how to level your refrigerator.
Check gaskets for proper seal. Clean, if necessary, according
to cleaning instructions in Owner’s Manual.
Check for internal obstructions that are keeping door from closing
properly (i.e. improperly closed drawers, ice buckets, oversized
or improperly stored containers or foodstuffs, etc.)
PROBLEM POSSIBLE CAUSES WHAT TO DO
Refrigerator is leaking water Plastic tubing was used to complete water The manufacturer recommends using copper tubing for installation.
connection. Plastic is less durable and can cause leakage. The manufac-
turer is not responsible for property damage due to
improper installation or water connection.
Improper water valve was installed. Check water connection procedure in the chapter called
Installing Your Refrigerator. Self-piercing and
3
⁄16” saddle valves
cause low water pressure and may clog the line over time.
The manufacturer is not responsible for property damage
due to improper installation or water connection.
Ice forms in inlet tube to Water pressure is low. Water pressure must be between 20 to 100 pounds per square
ice maker inch to function properly. A minimum pressure of 35 pounds per
square inch is recommended for refrigerators with water filters.
Freezer temperature is too high. See controls section in chapter called Installing Your
Refrigerator on how to adjust your controls. Freezer is
recommended to be between 0 to 2° F (-18 to –17° C).
Water flow is slower than Water pressure is low. Water pressure must be between 20 to 100 pounds per square
normal inch to function properly. A minimum pressure of 35 pounds per
square inch is recommended for refrigerators with water filters.
Improper water valve was installed. Check water connection procedure in the chapter called
Installing Your Refrigerator. Self-piercing and
3
⁄16” saddle valves
cause low water pressure and may clog the line over time.
The manufacturer is not responsible for property damage
due to improper installation or water connection.
Ice
Trouble shooting,
cont.