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McCall Series I Reach-In Manual
Standard One Year Limited Warranty (One year parts and labor, five year compressor)
McCall warrants to the Original Purchaser of the McCall product (herein
called the “Unit”) that such Unit, and all parts thereof, will be free from
defects in material and workmanship under normal use and service
for a period of one (1) year from the date of shipment of the Unit to the
Original Purchaser or, if the Original Purchaser returns the warranty
card completely filled out including the date of installation within
thirty (30) days of receipt of the Unit, one (1) year from the date of
installation. During this one year warranty period, McCall will repair
or replace any defective part or portion there of returned to McCall by
the Original Purchaser which McCall determines was defective due to
faulty material or workmanship. During this one year warranty period,
McCall will pay labor, crating and freight incurred in the removal of the
Unit or defective component and shipment to McCall. Reimbursement
is subject to the following limitations: A maximum of 1-hour is allowed to
diagnose a defective component; A maximum of 1-hour is allowed for
retrieval of parts not in stock; A maximum travel distance of 100 miles
round trip and 2-hours will be reimbursed. Overtime, installation/start-
up, normal control adjustments, general maintenance, glass breakage,
freight damage, and/or correcting an end-user installation error will not
be reimbursed under warranty unless pre-approved with a Service Work
Authorization from McCall. McCall will pay the return costs if the Unit
or part thereof was defective.
The term “Original Purchaser” as used herein means that person, firm,
association, or corporation for whom the Unit was originally installed.
This warranty does not apply to any Unit or part thereof that has
been subjected to misuse, neglect, alteration, or accident, such as
accidental damage to the exterior finish, operated contrary to the
recommendations specified by McCall; or repaired or altered by anyone
other than McCall in any way so as to, in McCall’s sole judgment, affect
its quality or efficiency. This warranty does not apply to any Unit that
has been moved from the location where it was originally installed.
This warranty also does not cover the refrigerator drier or the light
bulbs used in the Unit. The warranty is subject to the user’s normal
maintenance and care responsibility as set forth in the Service and
Installation Manual, such as cleaning the condenser coil, and is
in lieu of all other obligations of McCall. McCall neither assumes,
nor authorizes any other person to assume for McCall, any other
liability in connection with McCall’s products.
Removal or defacement of the original Serial Number or Model Number
from any Unit shall be deemed to release McCall from all obligations
hereunder or any other obligations, express or implied.
Parts furnished by suppliers to McCall are guaranteed by McCall
only to the extent of the original manufacturer’s express warranty to
McCall. Failure of the Original Purchaser to receive such manufacturers
warranty shall in no way create any warranty, expressed or implied, or
any other obligation or liability on McCall’s part in respect thereof.
IF THE CUSTOMER IS USING A PART THAT RESULTS IN A VOIDED
WARRANTY AND A McCall AUTHORIZED REPRESENTATIVE
TRAVELS TO THE INSTALLATION ADDRESS TO PERFORM
WARRANTY SERVICE, THE SERVICE REPRESENTATIVE WILL
ADVISE CUSTOMER THE WARRANTY IS VOID. SUCH SERVICE
CALLS WILL BE BILLED TO CUSTOMER AT THE AUTHORIZED
SERVICE CENTER’S THEN APPLICABLE TIME AND MATERIALS
RATES. CONSIDER: CUSTOMER MAY INITIATE A SERVICE
AGREEMENT WITHOUT PARTS COVERAGE.
Under no condition does this warranty give the Original Purchaser the
right to replace the defective Unit with a complete Unit of the same
manufacturer or of another make. Unless authorized by McCall in
writing, this warranty does not permit the replacement of any part,
including the motor-compressor, to be made with the part of another
make or manufacturer.
If shipment of a replacement part is requested prior to the arrival in
the McCall factory of the part claimed to be defective, the Original
Purchaser must accept delivery of the replacement part on a C.O.D.
basis, with credit being issued after the part has been received and
inspected at McCall’s plant and determined by McCall to be within
this warranty.
No claims can be made under this warranty for spoilage of any products
for any reason, including system failure.
The installation contractor shall be responsible for building access,
entrance and field conditions to insure sufficient clearance to allow any
hood(s), vent(s), or Unit(s) if necessary, to be brought into the building.
McCall will not be responsible for structural changes or damages
incurred during installation of the Unit or any exhaust system.
McCall shall not be liable in any manner for any default or delay in
performance hereunder caused by or resulting from any contingency
beyond McCall’s control, including, but not limited to, war, governmental
restrictions or restraints, strike, lockouts, injunctions, fire, flood, acts
of nature, short or reduced supply of raw materials, or discontinuance
of the parts by the original part manufacturer.
The Service Labor Contract, if applicable, the foregoing is
exclusive and in lieu of all other warranties, whether written or
oral, express or implied. This warranty supersedes and excludes
any prior oral or written representations or warranties. McCall
expressly disclaims any implied warranties of merchantability,
fitness for a particular purpose, or compliance with any law, treaty,
rule or regulation relating to the discharge of substances into
the environment. The sole and exclusive remedies of any person
relating to the Unit, and the full liability of McCall for any breach
of this warranty, will be as provided in this warranty.
Other than this McCall Standard One Year Limited Warranty, any
applicable McCall Additional Three Year Protection Plan or applicable
McCall Service Labor Contract, the Original Purchaser agrees and
acknowledges that no other warranties are offered or provided in
connection with or for the Unit or any other part thereof.
In no event will McCall be liable for special, incidental or consequential
damages, or for damages in the nature of penalties.
IF DURING THE WARRANTY PERIOD, CUSTOMER USES A PART
FOR THIS McCall EQUIPMENT OTHER THAN AN UNMODIFIED
NEW OR RECYCLED PART PURCHASED DIRECTLY FROM
McCall OR ANY OF ITS AUTHORIZED SERVICE CENTERS
AND/OR THE PART BEING USED IS MODIFIED FROM ITS
ORIGINAL CONFIGURATION, THIS WARRANTY WILL BE VOID.
FURTHER, McCall AND ITS AFFILIATES WILL NOT BE LIABLE
FOR ANY CLAIMS DAMAGES OR EXPENSES INCURRED BY THE
CUSTOMER WHICH ARISE DIRECTLY OR INDIRECTLY, IN WHOLE
OR IN PART, DUE TO THE INSTALLATION OF ANY MODIFIED
PART AND/OR PART RECEIVED FROM AN UNAUTHORIZED
SERVICE CENTER. If the warranty becomes void, Customer may
purchase from McCall, if available, a Service Agreement or service
at the then current time and materials rate.
For more information on McCall warranty’s log on and check out the
service section of our web site at www.mccallrefrigeration.com.