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Problem Possible cause and remedy
Neither milk nor
milk froth comes
out of the central
spout.
The milk pipework is blocked.
^
Clean the central spout, taking particular care to clean the
cappuccinatore and milk pipes carefully with the cleaning
brush.
"Empty the drip
tray" appears in
the display, even
though the drip
tray is empty.
The drip tray is not positioned correctly in the machine.
^
Push the drip tray in as far as it will go.
^
Make sure the holder for the drip tray cover is correctly
located on the drip tray.
Drink preparation
has been
cancelled.
If the water container becomes empty while a drink is being
made, the message "Water container empty. Continue? Yes /
No" will appear in the display after the water container has
been refilled and put back in the machine. If you do not
confirm this message with "Yes" within 5 minutes, preparation
will be cancelled.
The coffee
machine does not
rinse itself when
turned on.
This is not a fault.
If the coffee machine still has an operating temperature
higher than 60°C , rinsing will not take place.
The display lights
up but the coffee
machine does not
heat up and no
drinks are made.
The coffee
machine cannot
be turned off with
the On/Off sensor
-.
The demo setting of the coffee machine for showrooms or
dealers has been activated.
^
Deactivate the demo mode (see "Settings - Demo mode").
"Fill the bean
container"
appears in the
display even
though the bean
container is full.
This is not a fault.
^
Confirm the message with OK.
Problem solving guide
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