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The coffee/espresso is not hot enough.
Possible fault Solution
–
Were the supply lines and cup
pre-heated?
–
The temperature is set too low.
–
Check if the brew unit is clogged.
–
The smaller the cup, the more important
it is to pre-heat.
–
Check on what temperature range the
coffee type is set.
–
Clean the brew unit.
No drink is prepared although the beans were grinded and enough water is
in the container.
Possible fault Solution
–
The grind control is set to the
finest or the amount of coffee is
set to the maximum.
– The process is timed, the process
might need so long, there is no
time for brewing any more.
–
Adjust the grind control slide to a
different position, or the amount of
coffee more or less.
The door cannot be closed.
Possible fault Solution
– Check if all containers are
properly inserted.
–
The door hinges need to be
adjusted.
See "Installation Instructions".
The steam heating system is turned off but steam can still dispensed.
Steam can be dispensed as long as the steam heating system is heated. Once it
has cooled, steam can only be dispensed once the steam system has heated.
The coffee dispensing is interrupted.
Possible fault Solution
The water tank is empty. Refill the water tank with fresh cold tap
water.
You will be asked whether you would like
the coffee dispensing to continue after the
water tank has been filled. If you do not
confirm with "OK" within 5 minutes the
coffee preparation will be canceled.
Frequently asked questions
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